Higher Logic

The Implementation Advisor manages the end-to-end deployment of private white-label community software for customers. They serve as the primary project manager, coordinating implementations while ensuring high customer satisfaction and effective user training.

The Sales Coach is responsible for improving seller performance through hands-on coaching, structured onboarding, and the reinforcement of sales methodologies. They partner with Sales Leadership and the People Team to develop repeatable training programs and provide actionable feedback to sales professionals.

The Contract Specialist manages customer and vendor agreements while ensuring compliance with legal standards and company policies. Key duties include drafting and reviewing contracts, managing the contract lifecycle, and providing administrative support to the legal department.

Build and evolve core backend systems and high-quality product features using PHP within an Agile environment. Integrate AI-powered development tools to accelerate delivery while maintaining high standards for security and scalability.

The Account Executive is tasked with selling Higher Logic products by acting as a trusted advisor, communicating expertise, and providing thought leadership to identify solutions that meet critical client business outcomes within an assigned territory. This involves meeting or exceeding quarterly sales targets through outbound prospecting and managing inbound leads, while accurately forecasting bookings and diligently tracking all sales activities in Salesforce.