Higher Logic

Execute multi-channel marketing campaigns to drive pipeline growth, customer engagement, and cross-sell opportunities within the association market. Collaborate with Product and Customer Growth teams to implement product launches and optimize campaign performance using data-driven insights and AI tools.

Drive customer adoption, retention, and renewal outcomes for an assigned book of business while protecting account health. Lead executive conversations and partner cross-functionally to resolve issues and identify expansion opportunities.

The role focuses on aggressively generating pipeline and driving revenue growth within an existing client base through high-volume outbound activity. The executive will manage the full sales cycle for upsell and expansion opportunities while collaborating cross-functionally to maximize customer outcomes.

The Contract Specialist is responsible for managing customer and vendor agreements, including drafting, reviewing, and negotiating various contract types. The role also provides administrative support to the legal department and ensures compliance with legal standards and company policies.

The Account Executive is tasked with selling Higher Logic products by acting as a trusted advisor, communicating expertise, and providing thought leadership to identify solutions that meet critical client business outcomes within an assigned territory. This involves meeting or exceeding quarterly sales targets through outbound prospecting and managing inbound leads, while accurately forecasting bookings and diligently tracking all sales activities in Salesforce.