The role involves defining and governing the ITSM strategy, operating model, and policy framework for a global operations center. Key duties include managing major incidents, overseeing the CAB, and leading end-to-end service transitions for new customer onboarding.
HEXAWARE
5 Remote Job Openings at HEXAWARE
Lead the design and implementation of test strategies while mentoring junior and mid-level QA engineers. Develop and maintain automated test frameworks using Cypress, Jmeter, and Postman to ensure software quality.
The role involves performing high-quality manual quality assurance for bespoke digital products. This includes testing front-end React interfaces and back-end APIs to ensure product stability.
Support strategic sales pursuits by shaping and positioning complex solutions for GenAI, agentic AI, and application modernization. The role involves combining enterprise architecture expertise with pre-sales capabilities to drive AI-led transformation for enterprise clients.
Translate complex problems and constraints into clear, intuitive user experiences for AI projects. Collaborate with product, engineering, and stakeholders to align on design outcomes and product strategy.
