Guidehealth

The Senior Director serves as the executive owner for self-insured health plan relationships, managing the full client lifecycle from sales transition through implementation and ongoing performance. They are accountable for delivering measurable improvements in total cost of care, utilization efficiency, and quality outcomes for clients.

Acts as a bridge between patients and providers to coordinate care, navigate medical systems, and close gaps in care. Focuses on improving quality outcomes and reducing avoidable hospitalizations through remote patient engagement and clinical insight.

Manage end-to-end recruitment and onboarding for clinical and non-clinical roles within a value-based healthcare environment. Drive talent integration by analyzing new hire data to improve early engagement and reduce regrettable turnover.

The Practice Success Manager serves as the primary operational owner for assigned provider relationships, ensuring successful engagement and performance. They are responsible for delivering monthly scorecards, coordinating across clinical pillars, and driving actionable outcomes for physician practices.