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Great Wolf Lodge

Remote Job Openings at Great Wolf Lodge (2)

Contact Center Technology Analyst

United States $75000 - $80000 per year 2-5 yrs exp Support

The Contact Center Technology Analyst will own the reliable operation and continuous improvement of contact center platforms, including CCaaS, telephony, and AI agent configurations. They will manage end-to-end project execution, perform structured testing, and collaborate with cross-functional teams to optimize guest and agent experiences.

Ancillary Sales Performance Manager

United States $105K - $120K per year 2-5 yrs exp Sales

The Ancillary Sales Performance Manager is responsible for elevating ancillary sales performance across all lodge properties through hands-on training, coaching, and data-driven guidance. This role involves developing training curricula, monitoring performance metrics, and collaborating with lodge leadership to optimize revenue.