United States$75000 - $80000 per year2-5 yrs expSupport
The Contact Center Technology Analyst will own the reliable operation and continuous improvement of contact center platforms, including CCaaS, telephony, and AI agent configurations. They will manage end-to-end project execution, perform structured testing, and collaborate with cross-functional teams to optimize guest and agent experiences.
United States$105K - $120K per year2-5 yrs expSales
The Ancillary Sales Performance Manager is responsible for elevating ancillary sales performance across all lodge properties through hands-on training, coaching, and data-driven guidance. This role involves developing training curricula, monitoring performance metrics, and collaborating with lodge leadership to optimize revenue.