The role involves managing existing partner accounts, recruiting new resellers, and providing technical and commercial enablement to partners. You will also be responsible for executing account plans, driving sales growth, and maintaining accurate pipeline data in the CRM.
The Technical Support Manager will lead the regional support function, overseeing technical onboarding, training, and post-deployment ticketing for partners and customers. They will also manage a regional team, develop support documentation, and collaborate cross-functionally to drive product improvements and customer success.
