The analyst is responsible for the quality control, audit, and oversight of government-insured claims to ensure compliance with investor requirements. They also perform loss analysis, file supplemental claims, and act as a subject matter expert for the claims department.
Freedom Mortgage
15 Remote Job Openings at Freedom Mortgage
The engineer will design, build, and deploy enterprise software and AI-enabled applications while partnering with business stakeholders to solve complex problems. They are responsible for the full lifecycle of up to three applications, including architecture, development, testing, deployment, and ongoing operational maintenance.
Manage high-risk loans and complex customer disputes by conducting root cause analyses and collaborating across departments. Act as a customer advocate to resolve issues quickly while ensuring all federal and state regulatory requirements are met.
Customer Success Agent - Call Center Representative
Freedom Mortgage
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Full Time
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19 days ago
Freedom Mortgage
Provide exceptional service to customers by answering queries and resolving issues via phone and written communication. Support call center operations by managing inbound and outbound calls while adhering to company policies and data security.
Customer Success Agent - Call Center Representative
Freedom Mortgage
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Full Time
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19 days ago
Freedom Mortgage
The agent will handle inbound and outbound calls to resolve customer queries and provide information regarding loan details. They are responsible for maintaining positive customer relationships while adhering to company policies and data security protocols.
Responsible for filing FHA Part B and non-conveyance claims, including CWCOT and SFLS, while monitoring title package submissions to HUD. The role involves following up on claim payments and resolving exceptions to minimize associated losses.
Director, MSR Technology & Transactions
Freedom Mortgage
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Full Time
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2 months ago
Freedom Mortgage
The Director oversees MSR technology and transaction management, ensuring effective onboarding and data validation across internal and third-party platforms. They partner with cross-functional teams to drive process improvements and support the integration of servicing workflows.
The Loan Advisor handles inbound and outbound calls to provide financial solutions and process loan applications. They are responsible for analyzing applicant information, communicating loan terms, and ensuring all required documentation is completed.
The Loan Advisor handles inbound and outbound calls to provide financial solutions and process loan applications. They are responsible for analyzing applicant information, communicating loan terms, and ensuring all required documentation is completed.
The Licensing Specialist is responsible for managing licensing applications, tracking renewals, and ensuring education requirements are met. They address deficiencies from state regulators and provide solutions to business units and supervisors.
Oversees the Single Point of Contact team within the Loss Mitigation group to ensure compliance with investor and federal guidelines. Manages daily supervisory functions, including staff performance, training, and the coordination of borrower outreach efforts.
Senior Government Underwriter – Remote (Must Reside in Hawaii)
Freedom Mortgage
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Full Time
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3 months ago
Freedom Mortgage
Underwrite residential loans including Conventional, FHA, and VA loans to ensure compliance with company and investor standards. Collaborate with loan originators and processors to verify documentation and issue quality credit decisions within a 48-hour timeframe.
The Loan Advisor handles inbound and outbound calls to provide financial solutions and process initial loan applications. They are responsible for analyzing applicant information, communicating loan terms, and ensuring all required documentation is collected.
Senior Government Underwriter – Remote (Must Reside in Hawaii)
Freedom Mortgage
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Full Time
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3 months ago
Freedom Mortgage
Underwrite residential loans including Conventional, FHA, and VA products to ensure compliance with company and investor standards. Collaborate with loan originators and processors to verify documentation and issue quality credit decisions within a 48-hour timeframe.
The Loan Advisor is responsible for managing inbound and outbound sales calls to provide financial solutions and process mortgage applications. They must ensure all documentation is compliant with company standards and regulatory guidelines while meeting sales KPIs.