Partner with Customer Success Managers to deliver technical success for Flight Deck Solutions, focusing on Ground Controls workflows. Act as a technical advocate to ensure customers achieve measurable adoption and operational value through consultative engagement.
ForeFlight
18 Remote Job Openings at ForeFlight
The Senior Director will partner with the SVP of Professional Services to drive strategic initiatives, organizational alignment, and operational effectiveness. They will lead high-priority cross-functional programs, including AI adoption, service offering management, and organizational enablement.
The Senior Director of Business Operations will lead the operational backbone of the global Professional Services organization, overseeing financial health, resource efficiency, and operational reporting. This role involves managing a team of analysts, driving strategic planning, and partnering with executive leadership to ensure data-driven decision-making.
The Director of HRIS will own the end-to-end people systems strategy, roadmap, and integration landscape to support a growing global business. They will lead the HR technology function, manage vendor relationships, and ensure data integrity while driving AI-forward system improvements.
The Solutions Engineer will partner with Sales Account Executives to drive revenue opportunities by providing technical expertise in flight planning and flight deck solutions. They are responsible for managing account strategies, delivering product demonstrations, and acting as the technical conscience for commercial aviation customers.
The Senior Customer Success Manager will own the end-to-end customer lifecycle, focusing on renewal execution, retention, and driving expansion within a portfolio of airline customers. They will develop value-based adoption plans, quantify ROI, and build strategic relationships with executive stakeholders to ensure long-term success.
The specialist will serve as an independent quality consultant, leading the maturation of quality management systems and performing audits to ensure conformance with standards. They will also conduct non-conformance investigations, develop process health metrics, and provide coaching on quality principles across the organization.
The Senior Customer Success Manager will own the end-to-end customer lifecycle, focusing on renewal, retention, and growth for commercial airline clients. They will develop value-based adoption plans and facilitate executive business reviews to ensure customers achieve measurable ROI.
The Flight Dispatcher manages real-time flight operations, including flight planning, operational control, and customer coordination. They are responsible for monitoring weather, filing flight plans, and providing support to flight crews during both routine and irregular operations.
Manage multiple customer software implementation projects across the Americas through effective planning, scheduling, and controlling. Lead cross-functional teams and mentor junior project managers to ensure successful delivery and continuous improvement of PM best practices.
The role involves owning the positioning, messaging, and launch content for the Jeppesen ForeFlight Airflow™ AI portfolio. You will project manage the end-to-end rollout across Product, Engineering, Sales, and Communications while conducting competitive analysis to shape GTM strategy.
Develop and execute proactive media strategies and high-quality written content to enhance brand credibility and external visibility. Collaborate cross-functionally to drive executive presence and social media engagement across aviation and technology sectors.
Principal Cloud Engineer - Infrastructure (Automation & BCDR)
ForeFlight
·
Full Time
·
21 days ago
ForeFlight
Lead the design and evolution of infrastructure automation platforms and CI/CD pipelines across multi-region environments. Own the end-to-end Business Continuity and Disaster Recovery strategy, including RTO/RPO targets and resilience tooling.
Own the test strategy and architecture for the FliteDeck Pro iOS application, ensuring safety and dependability through comprehensive manual and automated protocols. Collaborate with cross-functional teams to define acceptance criteria and drive defect resolution across the SDLC.
Lead the Commercial Aviation Product Marketing team to own the full product lifecycle from scoping and positioning to go-to-market execution. Orchestrate collaboration between product management, sales, and customer experience to drive revenue and market share for aviation software and AI platforms.
Own the strategy and execution of a global L&D portfolio, including executive coaching and leadership programs, to build organizational capability. Partner with HRBPs and senior leaders to translate business challenges into practical learning solutions and measure behavior change.
Lead sales campaigns and build strategic relationships with small commercial airline operators to drive new business acquisition. Manage the full sales pipeline, from lead generation and proposal preparation to negotiation and revenue attainment.
Provide legal counsel to product and engineering teams regarding development, launch, and lifecycle management of technology products. Manage intellectual property strategy and negotiate commercial agreements for both B2B and B2C offerings.