You will own the positioning, messaging, and end-to-end launch strategy for the Jeppesen ForeFlight Airflow AI platform. This involves coordinating cross-functional efforts across product, engineering, and sales while tracking the competitive AI landscape to inform go-to-market decisions.
The HR Business Partner will provide comprehensive HR support to the Go-To-Market organization by partnering with leadership on talent strategy, organizational design, and performance management. They will collaborate with a peer HRBP to ensure consistent application of HR policies, compensation practices, and employee relations across various GTM functions.
Design and own the customer lifecycle marketing strategy to drive engagement, adoption, expansion, and renewals. Collaborate with customer success and sales teams to translate account signals into targeted campaigns and measurable outcomes.
Partner with Customer Success Managers to deliver technical success for Flight Deck Solutions, focusing on Ground Controls workflows. Act as a technical advocate to ensure customers achieve measurable adoption and operational value through consultative engagement.
The Senior Director will partner with the SVP of Professional Services to drive strategic initiatives, organizational alignment, and operational effectiveness. They will lead high-priority cross-functional programs, including AI adoption, service offering management, and organizational enablement.
The Director of HRIS will own the end-to-end people systems strategy, roadmap, and integration landscape to support a growing global business. They will lead the HR technology function, manage vendor relationships, and ensure data integrity while driving AI-forward system improvements.
The Solutions Engineer will partner with Sales Account Executives to drive revenue opportunities by providing technical expertise in flight planning and flight deck solutions. They are responsible for managing account strategies, delivering product demonstrations, and acting as the technical conscience for commercial aviation customers.
The Senior Customer Success Manager will own the end-to-end customer lifecycle, focusing on renewal execution, retention, and driving expansion within a portfolio of airline customers. They will develop value-based adoption plans, quantify ROI, and build strategic relationships with executive stakeholders to ensure long-term success.
The specialist will serve as an independent quality consultant, leading the maturation of quality management systems and performing audits to ensure conformance with standards. They will also conduct non-conformance investigations, develop process health metrics, and provide coaching on quality principles across the organization.
The Senior Customer Success Manager will own the end-to-end customer lifecycle, focusing on renewal, retention, and growth for commercial airline clients. They will develop value-based adoption plans and facilitate executive business reviews to ensure customers achieve measurable ROI.
Manage multiple customer software implementation projects across the Americas through effective planning, scheduling, and controlling. Lead cross-functional teams and mentor junior project managers to ensure successful delivery and continuous improvement of PM best practices.
Develop and execute proactive media strategies and high-quality written content to enhance brand credibility and external visibility. Collaborate cross-functionally to drive executive presence and social media engagement across aviation and technology sectors.
Lead the design and evolution of infrastructure automation platforms and CI/CD pipelines across multi-region environments. Own the end-to-end Business Continuity and Disaster Recovery strategy, including RTO/RPO targets and resilience tooling.
Own the test strategy and architecture for the FliteDeck Pro iOS application, ensuring safety and dependability through comprehensive manual and automated protocols. Collaborate with cross-functional teams to define acceptance criteria and drive defect resolution across the SDLC.
Lead the Commercial Aviation Product Marketing team to own the full product lifecycle from scoping and positioning to go-to-market execution. Orchestrate collaboration between product management, sales, and customer experience to drive revenue and market share for aviation software and AI platforms.
Lead sales campaigns and build strategic relationships with small commercial airline operators to drive new business acquisition. Manage the full sales pipeline, from lead generation and proposal preparation to negotiation and revenue attainment.
Provide legal counsel to product and engineering teams regarding development, launch, and lifecycle management of technology products. Manage intellectual property strategy and negotiate commercial agreements for both B2B and B2C offerings.
