You will own the end-to-end customer retention strategy, including managing subscription metrics, loyalty programs, and the overall post-purchase customer experience. You will also lead a team consisting of a Shopify developer and a web designer to ensure brand consistency and site optimization.
You will own the end-to-end creation of sales funnels, including writing copy, defining structure, and setting the offer strategy. You will also collaborate with the performance team to analyze conversion data and iterate on funnels to improve results.
You will own the technical stack, including the Shopify store, internal AI tools, and upcoming mobile app development. You will also lead a small team of developers and designers while maintaining infrastructure and security standards.