The role involves end-to-end conversation design for AI support agents, including intent mapping, prompt development, and deployment. You will also manage escalation logic and use analytics to prioritize design fixes for agent performance.
You will own the cloud video product roadmap, leading the strategy for end-to-end workflows including live viewing, playback, and search. You will also partner cross-functionally with engineering and design teams to deliver scalable video solutions from scoping to launch.
You will lead end-to-end product strategy and execution for a multi-layered portfolio spanning cloud software, firmware, and hardware systems. Additionally, you will mentor product managers and partner with engineering leadership to align roadmaps with technical architecture and business goals.
You will lead the end-to-end integration strategy and define data governance standards to build automated data pipelines. Additionally, you will architect intuitive search and investigative product experiences for public safety agencies.
