You will be responsible for the entire software and firmware stack for mission-critical drones and docks, focusing on low-level driver development and system bring-up. You will collaborate with cross-functional teams to ensure OS stability and performance while debugging physical hardware.
You will own the strategy, roadmap, and execution for the company website to ensure a cohesive and high-performing digital experience. This involves managing information architecture, optimizing for conversion and search, and directing external development partners.
You will lead the CX Design practice to create cohesive, end-to-end customer journeys across self-service, AI, and human-assisted channels. Additionally, you will manage a team to turn operational insights into scalable service blueprints and govern the AI knowledge system.
You will lead end-to-end strategic sourcing events, manage high-volume vendor workflows, and negotiate contracts across various business areas. Additionally, you will own procurement reporting and analytics to provide actionable insights to executive leadership.
The Billing Support Specialist serves as a bridge between Finance and Customer Care to resolve complex billing, invoicing, and account inquiries. They are responsible for managing end-to-end billing operations, performing reconciliations, and creating documentation to improve operational workflows.
You will lead end-to-end commercial support for complex transactions, negotiating terms and resolving high-friction deal escalations. Additionally, you will translate recurring deal friction into standardized guidance and optimize quote-to-cash workflows.
You will own the cloud video product roadmap, leading the strategy for end-to-end workflows including live viewing, playback, and search. You will also partner cross-functionally with engineering and design teams to deliver scalable video solutions from scoping to launch.
You will lead end-to-end product strategy and execution for a multi-layered portfolio spanning cloud software, firmware, and hardware systems. Additionally, you will mentor product managers and partner with engineering leadership to align roadmaps with technical architecture and business goals.
You will lead the end-to-end integration strategy and define data governance standards to build automated data pipelines. Additionally, you will architect intuitive search and investigative product experiences for public safety agencies.
The Director of Digital Content Strategy will architect and execute a multi-platform social media strategy to build brand awareness and audience engagement. This role involves managing daily channel operations, leading content creation, and partnering cross-functionally to amplify product storytelling.
You will integrate radio hardware into drone connectivity architectures and develop software routines across Linux user space and driver layers. Additionally, you will collaborate with cross-functional teams to analyze wireless link performance and optimize communication for autonomous fleets.
You will architect and implement custom Android system services, AIDL interfaces, and hardware abstractions for headless AOSP builds. Additionally, you will diagnose complex OS-level performance issues and maintain fleet reliability through automated testing and system updates.
Lead the architectural evolution and frontend execution for core search features using a React, TypeScript, and Node stack. Collaborate with cross-functional teams to build performant, map-based data visualizations and maintain high-traffic web applications.
You will architect, scale, and maintain high-throughput backend data pipelines and microservices to handle real-time asset ingestion. Additionally, you will collaborate cross-functionally with hardware, machine learning, and data science teams to optimize database performance and deploy new features.
You will lead frontend architecture and build responsive web applications for custom video management software. This involves engineering low-latency live video interfaces and integrating APIs with cloud microservices.
You will architect and refine developer experience tooling and CI/CD pipelines to ensure efficient cloud software deployment. Additionally, you will partner with engineering teams to troubleshoot infrastructure, observe production health, and maintain system availability through on-call rotations.
You will lead audit readiness and evidence management for various compliance frameworks using an automation-first approach. Additionally, you will collaborate with cross-functional teams to integrate compliance controls directly into engineering and operational workflows.
You will lead the end-to-end product execution and system architecture for customer care and success platforms. This involves engineering agentic AI and automated workflows to eliminate manual data lookups and improve operational efficiency.
The Field Deployment Specialist will execute nationwide on-site installations, routine maintenance, and field support for drone hardware and infrastructure. They are responsible for conducting physical site assessments, diagnosing hardware and network issues, and maintaining detailed technical documentation.
