Advise senior sales leaders and lead business planning, forecasting, pipeline analysis, and performance management for the Law Enforcement sales organization. Drive cross-functional initiatives and manage the SVP’s operating cadence, including forecast calls, quarterly business reviews, executive materials, and action tracking.
You will manage the end-to-end 811 utility locate ticket lifecycle, including ticket creation, agency coordination, and monitoring for compliance. You will also investigate locate anomalies and collaborate with field operations to ensure site readiness for installation crews.
Provide real-time, chat-based technical troubleshooting support to field technicians and third-party contractors for hardware, camera, and network issues. Audit and review work orders for accuracy while managing high-volume support cases through Salesforce and internal tools.
The Director of Communications will lead the company's Washington D.C. and policy narrative by building relationships with Beltway reporters and preparing for congressional scrutiny. This role involves drafting responses, briefing executives, and collaborating closely with government affairs and legal teams to shape public perception.
Install and troubleshoot electrical systems and equipment powering Flock Safety cameras, radar, and related technology, while following NEC and OSHA standards. Travel to customer sites, perform installations at heights and occasionally set poles, and document completed work in the field app.
The role involves end-to-end conversation design for AI support agents, including intent mapping, prompt development, and deployment. You will also manage escalation logic and use analytics to prioritize design fixes for agent performance.
