You will resolve inbound customer inquiries across multiple channels while performing technical troubleshooting on software and hardware. Additionally, you will collaborate with cross-functional teams and contribute to self-service help center resources.
Flock
24 Remote Job Openings at Flock
You will own the cloud video product roadmap, leading the strategy for end-to-end workflows including live viewing, playback, and search. You will also partner cross-functionally with engineering and design teams to deliver scalable video solutions from scoping to launch.
You will lead a software engineering team responsible for building and maintaining mission-critical internal tools, web services, and device monitoring platforms. This is a player-coach role that involves mentoring engineers, driving technical strategy, and actively contributing to the codebase.
You will lead end-to-end product strategy and execution for a multi-layered portfolio spanning cloud software, firmware, and hardware systems. Additionally, you will mentor product managers and partner with engineering leadership to align roadmaps with technical architecture and business goals.
You will lead the end-to-end integration strategy and define data governance standards to build automated data pipelines. Additionally, you will architect intuitive search and investigative product experiences for public safety agencies.
You will establish and lead the Product Security Incident Response Team (PSIRT) to manage vulnerabilities across hardware, firmware, and cloud platforms. This role involves coordinating cross-functional remediation efforts and serving as the technical owner for the Coordinated Vulnerability Disclosure program.
You will lead end-to-end threat hunting campaigns across cloud, IoT, and corporate environments to detect advanced persistent threats. Additionally, you will partner with the Offensive Security team to validate detection rules and conduct tabletop exercises to improve incident response readiness.
The Director of Digital Content Strategy will architect and execute a multi-platform social media strategy to build brand awareness and audience engagement. This role involves managing daily channel operations, leading content creation, and partnering cross-functionally to amplify product storytelling.
You will integrate radio hardware into drone connectivity architectures and develop software routines across Linux user space and driver layers. Additionally, you will collaborate with cross-functional teams to analyze wireless link performance and optimize communication for autonomous fleets.
You will architect and implement custom Android system services, AIDL interfaces, and hardware abstractions for headless AOSP builds. Additionally, you will diagnose complex OS-level performance issues and maintain fleet reliability through automated testing and system updates.
You will implement and deliver core C and C++ software components for a Yocto-based embedded Linux platform. Additionally, you will conduct lab-based bring-up, debugging, and performance testing on drone and camera hardware.
You will architect, scale, and maintain high-throughput backend data pipelines and microservices to handle real-time asset ingestion. Additionally, you will collaborate cross-functionally with hardware, machine learning, and data science teams to optimize database performance and deploy new features.
You will architect and refine developer experience tooling and CI/CD pipelines to ensure efficient cloud software deployment. Additionally, you will partner with engineering teams to troubleshoot infrastructure, observe production health, and maintain system availability through on-call rotations.
Lead the architectural evolution and frontend execution for core search features using a React, TypeScript, and Node stack. Collaborate with cross-functional teams to build performant, map-based data visualizations and maintain high-traffic web applications.
You will lead frontend architecture and build responsive web applications for custom video management software. This involves engineering low-latency live video interfaces and integrating APIs with cloud microservices.
You will engineer the OS connectivity stack for Android-based edge devices, focusing on 5G upgrades and cellular performance optimization. This role involves collaborating with hardware and infrastructure teams to diagnose fleet anomalies and ensure stable network connections in challenging environments.
You will own the end-to-end administration, governance, and payout execution for all variable sales compensation programs. You will also partner with cross-functional teams to maintain data integrity and scale compensation infrastructure.
You will lead the end-to-end product execution and system architecture for customer care and success platforms. This involves engineering agentic AI and automated workflows to eliminate manual data lookups and improve operational efficiency.
The Field Deployment Specialist will execute nationwide on-site installations, routine maintenance, and field support for drone hardware and infrastructure. They are responsible for conducting physical site assessments, diagnosing hardware and network issues, and maintaining detailed technical documentation.
You will lead technical discovery and manage end-to-end customer software integrations while diagnosing complex technical issues. Additionally, you will partner with internal teams to feed implementation insights into core product improvements.
You will lead audit readiness and evidence management for various compliance frameworks using an automation-first approach. Additionally, you will collaborate with cross-functional teams to integrate compliance controls directly into engineering and operational workflows.
You will drive full-cycle software sales across a defined public sector territory by managing demand generation, product demonstrations, and contract closing. Additionally, you will build and execute outbound prospecting strategies to identify new business opportunities and strengthen agency partnerships.
You will lead engagement with local executive leaders and community organizations to advance regional public policy objectives. This involves representing the company at city council meetings and building cross-sector coalitions to support public safety initiatives.
You will own the execution and optimization of full-funnel paid media campaigns across multiple digital platforms to drive pipeline growth. This involves developing audience segmentation strategies, managing campaign operations, and partnering with creative teams to produce high-performing assets.