The Customer Service Agent will manage customer inquiries via phone, email, and social media platforms while resolving product or service issues. They are responsible for documenting recurrent problems to management and performing follow-up calls to ensure customer satisfaction.
You will own the creative strategy and production loop, leveraging AI tools to produce high-performing ads across multiple markets. Additionally, you will manage creator networks and ensure all creative assets meet strict financial compliance guidelines.
The Senior Credit Risk Manager will shape ML-driven underwriting strategies and strengthen risk decisioning across Southeast Asia. They will monitor portfolio health, develop and deploy credit risk models, and collaborate with cross-functional teams to drive business impact.
Lead the frontend team while remaining hands-on, owning web and mobile experiences from problem definition through production. Set technical direction and standards, deliver complex product features, partner with product and design, and mentor engineers as the team grows.
You will own and operate critical cloud infrastructure, including compute, networking, and security controls using Infrastructure-as-Code. Additionally, you will manage container orchestration, build CI/CD pipelines, and drive observability to support rapid scaling across multiple markets.
You will be responsible for fraud prevention, conducting background checks, and managing the recovery of vehicles within the fleet. Additionally, you will act as a legal interface and provide input to product teams to improve fraud detection processes.
You will coordinate vehicle repairs, maintenance, and breakdown management to ensure minimal fleet downtime. Additionally, you will act as a key interface between customers, workshops, and service providers to maintain high service quality.
Lead the design and deployment of ML-driven underwriting strategies and credit risk frameworks to optimize portfolio performance. Manage a team of data scientists and risk analysts while partnering with cross-functional departments to drive business growth and financial access.
You will ensure smooth payment and collection processes while managing complex B2B customer inquiries. Additionally, you will contribute to process optimization and maintain accurate financial data within CRM and fintech systems.
Serve as the senior technical authority for the S/4HANA financial system, owning solution design and system architecture. Lead FICO workstreams, quality-gate external partner deliverables, and mentor internal consultants to maintain a clean core.
Lead an international team of engineers to maintain and improve internal tooling, cloud governance, and security. Drive company-wide technical projects and ensure the delivery of high-quality software using a 'build it, run it' mindset.
Lead the onboarding and shopping experience to convert website visitors into customers through high-velocity A/B testing and personalization. Own the product vision and roadmap for the top-of-funnel experience while collaborating with cross-functional engineering, design, and data teams.
