The role involves providing technical support and troubleshooting for production applications to ensure high service quality for clients. Key duties include resolving client service requests, acting as a liaison between vendors and users, and documenting technical issues.
Fidelity Canada
18 Remote Job Openings at Fidelity Canada
Manage technology and operations incidents by establishing response playbooks, coordinating recovery activities, and conducting post-mortem analyses. Oversee the production release process for critical client-facing applications to ensure adherence to change management policies and quality objectives.
The Business Systems Analyst is responsible for designing and recommending application systems based on business needs, specifically focusing on API and integration requirements. They collaborate with cross-functional teams to ensure implementations meet operational, compliance, and digital onboarding standards.
Develop and support CRM and Events Management technical solutions using the Salesforce platform and Marketo. This includes creating LWC/Apex components, managing system integrations, and providing on-call technical support.
Accountable for all technical aspects of assigned projects and providing operational support for architecture, development, and business analysis. Manages the execution of strategic initiatives and ensures departmental SLAs and organizational goals are met.
Develop, code, test, and document web applications for Fidelity Canada's web properties. Collaborate with architects and business partners to ensure security, stability, and performance of internet and mobile applications.
Develop and support ETL data integration solutions using Informatica IICS, Power Center, and Snowflake/Oracle procedures. Perform system administration, execute unit tests, and provide on-call technical support for BI and CRM applications.
The role involves providing technical support and development for the FCC suite of products, including incident management and defect remediation. It also requires maintaining service quality, updating technical documentation, and collaborating with off-shore teams.
Drive sales and AUM growth for alternative strategies in Western Canada by engaging with financial advisors and sales teams. Act as a subject matter expert to communicate investment philosophies and support product development initiatives.
The role involves examining and designing application systems by collaborating with business teams to elicit and document API and integration requirements. The analyst ensures API implementations align with platform standards, compliance requirements, and business outcomes.
The developer will design, code, test, and maintain web applications while collaborating with architects to modernize core systems. They are responsible for ensuring application security and participating in scrum meetings to support digital assets.
The Event Production Technician will lead the planning, technical execution, and post-event delivery of virtual and hybrid events. They are responsible for operating professional broadcast equipment and managing live technical production workflows.
The Manager, Middleware Platforms will lead and mentor a team of middleware specialists, overseeing platform lifecycle management, roadmap execution, and integration/API governance for enterprise integration and messaging platforms like Boomi and Solace. This role is accountable for coordinating solution delivery, ensuring operational support, meeting SLAs, and driving continuous improvement across data exchange and communication platforms.
Portfolio Strategists support a dedicated sales region by providing expertise on portfolio construction, Fidelity's product offerings, industry trends, and competitor intelligence. This involves conducting investment portfolio consultations with advisors using proprietary tools and collaborating with internal teams to create and support open architecture model portfolios.
The Full Stack Developer is responsible for developing and maintaining software solutions to automate business processes. This includes providing solution architecture, documenting design, and ensuring successful implementation of system improvements.
The Wealth Advisor is responsible for providing support and excellent client experiences, advising clients on investment portfolios, and preparing client plans and proposals. They will also manage client relationships and work closely with internal partners to execute client strategies.
The Wealth Advisor is responsible for providing support and excellent client experiences by advising clients on investment portfolios and preparing client plans. They will also manage client relationships and work closely with internal partners to execute client strategies.
The Wealth Advisor is responsible for providing support and excellent client experiences by advising clients on investment portfolios and preparing client plans. They will also manage client relationships and work closely with internal partners to execute client relationship strategies.