The role involves performing account administration and trade execution for mutual fund accounts while resolving transaction issues. Additionally, it requires providing exceptional customer service to investment advisors and investors within an inbound contact center.
The Application Support Developer maintains service quality for production applications by resolving technical incidents and managing ticket queues. They also collaborate with development teams to implement enhancements, remediate defects, and support application deployments.
The Software Developer will design, build, and deploy secure AI solutions, focusing on generative and agentic AI applications. They will collaborate with business and technology teams to translate requirements into production-ready AI services and reusable foundations.
The developer will apply generative and agentic AI to transform the software development lifecycle by building reusable workflows and developer tools. They will partner with cross-functional teams to implement AI-powered solutions that enhance productivity, software quality, and delivery outcomes.
You will support the implementation, deployment, and ongoing operation of Agentic AI components across AWS and Snowflake environments. The role involves configuring Python automation scripts, managing data integration workflows, and providing production support for AI-driven solutions.
The developer will design, develop, and maintain enterprise software applications, RESTful APIs, and system integrations within an Agile/Scrum environment. They will collaborate with cross-functional teams to deliver scalable solutions and participate in all phases of the software development lifecycle.
The translator provides French translation, editing, and proofreading services to maintain the integrity of the Fidelity brand. They also manage projects, conduct terminology research, and ensure all marketing and financial materials meet stringent quality standards.
The incumbent will review and process documents in both French and English to meet regulatory obligations. Responsibilities include administering mutual fund accounts, executing trades, and resolving transaction issues with internal and external clients.
The Event Marketing Manager is responsible for planning and overseeing end-to-end event experiences, including in-person, digital, and hybrid formats. They manage all aspects of event delivery, from program setup and registration to vendor coordination and post-event analytics.
The Event Marketing Manager is responsible for planning and executing end-to-end in-person, digital, and hybrid event experiences to deepen client relationships. This role involves managing event budgets, vendor relationships, project schedules, and event technology platforms to ensure seamless delivery.
The Event Marketing Coordinator will assist in planning and executing event initiatives while managing program requests and coordinating with internal and external partners. Responsibilities also include managing pre-event and post-event administration, such as budget reconciliation and tracking speaker schedules.
The Systems Administrator will provide 24x7 support for workload automation, ensuring system resiliency and service level agreement compliance. They will also lead technology initiatives, manage cross-departmental projects, and provide expert-level problem determination and analysis.
Develop and support ETL data integration solutions using Informatica IICS, Power Center, and Snowflake/Oracle procedures. Perform system administration, execute unit tests, and provide on-call technical support for BI and CRM applications.
Responsible for designing, implementing, and optimizing Adobe Experience Platform (AEP), specifically Real-Time CDP and Adobe Journey Optimizer. The role involves building customer profiles, data pipelines, and multichannel journeys to enable personalized customer experiences.
Lead the development of architecture plans and technology strategies for Fidelity Clearing Canada to align business objectives with enterprise standards. Design and maintain complex technology solutions and blueprints while managing architectural risks and stakeholder alignment.
Manage technology and operations incidents by establishing response playbooks, coordinating recovery activities, and conducting post-mortem analyses. Oversee the production release process for critical client-facing applications to ensure adherence to change management policies and quality objectives.
Develop and support CRM and Events Management technical solutions using the Salesforce platform and Marketo. This includes creating LWC/Apex components, managing system integrations, and providing on-call technical support.
The developer will design, code, test, and maintain web applications while collaborating with architects to modernize core systems. They are responsible for ensuring application security and participating in scrum meetings to support digital assets.
The Manager, Middleware Platforms will lead and mentor a team of middleware specialists, overseeing platform lifecycle management, roadmap execution, and integration/API governance for enterprise integration and messaging platforms like Boomi and Solace. This role is accountable for coordinating solution delivery, ensuring operational support, meeting SLAs, and driving continuous improvement across data exchange and communication platforms.
Portfolio Strategists support a dedicated sales region by providing expertise on portfolio construction, Fidelity's product offerings, industry trends, and competitor intelligence. This involves conducting investment portfolio consultations with advisors using proprietary tools and collaborating with internal teams to create and support open architecture model portfolios.
The Wealth Advisor is responsible for providing support and excellent client experiences by advising clients on investment portfolios and preparing client plans. They will also manage client relationships and work closely with internal partners to execute client strategies.
