Lead and develop a high-performing US sales team while driving new business and growth across key accounts. Manage day-to-day sales execution, pipeline forecasting, and strategic customer relationships to meet revenue objectives.
You will design and manage technical onboarding and ongoing enablement programs for the GTM organization to ensure sales teams are fluent in the product. Additionally, you will build scalable infrastructure, create technical content, and provide coaching to improve demo delivery and deal execution.
The VP of Customer Experience will build and lead the post-sales organization, owning the strategy for onboarding, support, and renewal processes. They are directly accountable for Net Dollar Retention (NDR) and will implement systems to predict and drive account expansion.
