You will serve as the primary point of contact for a portfolio of state energy office and government clients, managing onboarding, satisfaction, and renewals. Additionally, you will partner with internal teams to drive revenue growth and ensure delivery commitments are met.
The Program Manager will oversee the end-to-end delivery of state IRA Home Energy Rebate programs, managing everything from launch planning to closeout. They will coordinate between internal software and data teams and external stakeholders to ensure programs remain compliant, on schedule, and within budget.
The Program Success Coordinator supports the day-to-day operations of workforce development and energy efficiency programs through participant coordination and outreach. They also manage program data, maintain stakeholder relationships, and contribute to process improvements and team collaboration.
The role focuses on recruiting, onboarding, and supporting a network of contractors for New Hampshire's IRA Home Energy Rebates programs. Key duties include monitoring pricing, managing disputes, and partnering with Quality Control to ensure work standards are met.
Provide psychometric expertise for the development, validation, and maintenance of professional licensure and certification examinations. This includes conducting item analysis, leading standard-setting studies, and preparing technical reports for regulatory agencies.
Deliver engaging, hands-on training sessions aligned to certification programs and facilitate classroom instruction and field exercises. Assess student performance and collaborate with curriculum developers to enhance content and learner experience.
