Lead the EU Interoperability program end-to-end by translating strategic ambitions into executable plans with clear milestones and ownership. Drive delivery across product and engineering teams while managing budgets, external partner dependencies, and stakeholder communications.
You will coordinate the UX certification process for member banks, ensuring their implementations align with Wero's design standards and guidelines. Additionally, you will act as a bridge between member banks and internal product teams to resolve design gaps and improve the overall user experience.
You will design and optimize operating models, governance frameworks, and cross-functional processes to enable efficient collaboration across Product, Engineering, and Design. Additionally, you will establish KPI frameworks and knowledge management systems to support data-driven decision-making and organizational effectiveness.
Conduct end-to-end fraud investigations across issuing and acquiring environments while maintaining audit-ready documentation. Collaborate with data science and operations teams to refine detection models and improve incident response strategies.
You will lead the design and delivery of intuitive, interoperable payment journeys across a complex multi-party ecosystem. This involves collaborating with cross-functional teams to translate regulatory and operational requirements into seamless, human-centered user interfaces.
The Implementation Manager will drive the successful deployment of EPI across Belgian and Luxembourgish markets by acting as the primary liaison between member banks and the organization. They are responsible for managing end-to-end implementation plans, tracking KPIs, and facilitating cross-functional collaboration across technical, legal, and marketing workstreams.
You will assist in planning and executing end-to-end user research activities, including usability studies and participant management. Additionally, you will analyze research findings to produce actionable insights that support product improvements and user-centered decision-making.
You will own and deliver backend features end-to-end, including API design, implementation, deployment, and operational support. Additionally, you will lead the architecture of cloud-based microservices while ensuring scalability, performance, and security.
Lead and orchestrate B2C and B2B2C marketing activities across the Netherlands and Benelux to drive awareness and adoption of the Wero payment system. Develop and execute partner marketing programs while acting as a central coordinator between internal teams and external stakeholders.
The analyst will implement and maintain an operational performance framework, including KPIs and reporting mechanisms to track service quality and resilience. They will also lead documentation reviews, coordinate internal audits, and support escalations to ensure high performance across the organization.
Design, build, and maintain reliable batch and near-real-time data pipelines while enforcing data contracts and governance standards. Collaborate across cross-functional teams to deliver dependable, reusable data products within a regulated fintech environment.
You will act as the primary operational partner for member banks and PSPs, managing support cases and ensuring high-quality service delivery. Additionally, you will analyze support data to provide actionable insights and coordinate with internal teams to resolve complex issues and improve product functionality.
Lead and mature the Security Operations and Corporate IT functions to ensure scalable, secure, and efficient growth. This includes managing a multidisciplinary team, overseeing vendor ecosystems, and strengthening audit readiness for standards like ISO 27001 and PCI DSS.
Drive the adoption of the Wero digital wallet among Dutch merchants and develop new acceptance verticals across the BENELUX region. Act as the primary liaison between merchants, acquirers, and internal product teams to ensure seamless onboarding and activation.
