The Clinical Support Analyst will build and maintain referral, authorization, and utilization management workflows within the Epic Tapestry system. They will also manage CRM records, troubleshoot provider portal issues, and support system upgrades and testing cycles.
The Director of Learning & Organizational Change Management is responsible for operational leadership, delivery governance, and scaling the practice's service offerings. This role involves managing a team of consultants, overseeing engagement health, and driving business growth through strategic client advisory.
The Director of PMO will lead enterprise healthcare clients in building and maturing their Project Management Offices while maintaining 50-60% billable utilization. Responsibilities include managing end-to-end Epic implementations, providing strategic guidance to C-suite leadership, and driving business development through relationship building.
The Manager supervises a team of 6–10 consultants, overseeing client workstreams and ensuring high-quality delivery in Learning and Organizational Change Management. They are responsible for consultant development, performance management, staffing, and fostering client relationships to support practice growth.
The Project Coordinator provides administrative and operational support to Project Managers throughout the project lifecycle, including documentation, scheduling, and reporting. They are responsible for maintaining project dashboards, tracking action items, and facilitating communication between internal teams and stakeholders.
The consultant will serve as the primary subject matter expert for Epic Revenue Cycle claims workflows, focusing on optimization, configuration, and troubleshooting. They will collaborate with stakeholders to resolve billing inefficiencies and support large-scale healthcare technology initiatives.
The analyst will serve as a subject matter expert to design, build, and optimize Epic Ambulatory workflows while collaborating with clinical and operational teams. They are responsible for gathering requirements, troubleshooting system issues, and supporting all phases of the project lifecycle from design to go-live.
The analyst will design, build, and optimize Epic patient access and contact center workflows to improve patient engagement. They will partner with cross-functional teams to translate operational requirements into functional system configurations and support ongoing production issues.
The Senior Vice President of Applications is responsible for setting the vision and strategy for the company's applications service line, including EHR and ERP implementations. This role also serves as a primary revenue driver by sourcing new business and leading client engagements while overseeing delivery quality across the practice.
The Testing Lead will oversee the planning, coordination, and execution of testing activities across various healthcare technology projects. They are responsible for defining test strategies, managing defects, and ensuring that all solutions meet quality and business requirements.
Lead operational project management activities for the Epic Beaker Anatomic Pathology implementation, including project planning, stakeholder coordination, and operational readiness. Facilitate communication across clinical, informatics, training, and technical teams to ensure project milestones are achieved.
Lead end-to-end project management for Epic Tapestry and managed care initiatives, including scope definition, planning, and budget tracking. Coordinate cross-functional teams to ensure successful build, testing, and go-live readiness for payer-side operations.
The Director of Clinical Applications is responsible for the delivery, team management, and client engagement within the Clinical Solutions service line. This includes overseeing clinical workflow consultants and ensuring high-quality delivery outcomes across client engagements.
