EKALON

Provide comprehensive customer support via phone, chat, and email, including order management and transport issue resolution. Advise customers on purchases and manage out-of-stock situations by offering alternatives.

Provide administrative support for logistics and warehouse operations, ensuring accurate stock control and tracking of logistics flows. Responsible for operational reporting, ERP updates, and coordination with transport agencies and the warehouse team.

Lead end-to-end recruitment processes for European clients, focusing on profile definition, sourcing, and interviewing. Manage client relationships by defending selection decisions and ensuring transparent communication throughout the hiring cycle.