Direct Meds LLC

Manage the patient experience from initial inquiry through enrollment and appointment scheduling while driving patient acquisition and retention. Proactively follow up with patients, address concerns, and collaborate with clinical teams to exceed performance goals.

Contact current patients to support their success and provide information on additional product options. Manage outbound communications using dialer systems and accurately log all interactions within the CRM.

Develop complicated multi-system Laravel applications and perform deep platform debugging. Manage database queries and maintain the overall stability of the platform.

Coordinate patient care journeys through various communication channels while supporting providers with medication and treatment questions. Manage prescription workflows and document all patient interactions within internal systems to ensure high-quality care delivery.