The Payroll Specialist is responsible for accurately processing payroll for over 400 employees while ensuring compliance with federal and state regulations. This role also involves resolving payroll inquiries, performing audits, and collaborating with HR and Finance departments to maintain data integrity.
Direct Meds LLC
7 Remote Job Openings at Direct Meds LLC
The Manager of Total Rewards will lead the administration and optimization of compensation, benefits, and employee incentive programs to ensure market competitiveness. They will partner with Finance and HR leadership to manage budgeting, payroll forecasting, and regulatory compliance while driving employee engagement.
Act as the first point of contact for patients via phone, email, chat, and text to assist with account and treatment navigation. Coordinate with clinical and pharmacy teams to ensure a seamless patient experience and document all interactions accurately.
Proactively contact past due accounts via phone and messaging to resolve balances and bring them to current status. Responsibilities include managing payment flows, logging interactions in CRM, and meeting daily resolution quotas.
Manage the patient experience from initial inquiry through enrollment and appointment scheduling while driving patient acquisition and retention. Proactively follow up with patients, address concerns, and collaborate with clinical teams to exceed performance goals.
Contact current patients to support their success and provide information on additional product options. Manage outbound communications using dialer systems and accurately log all interactions within the CRM.
Coordinate patient care journeys through various communication channels while supporting providers with medication and treatment questions. Manage prescription workflows and document all patient interactions within internal systems to ensure high-quality care delivery.