Digital Onboarding, Inc.

The Customer Success Manager serves as a trusted advisor to a portfolio of customers, ensuring they achieve business outcomes through platform adoption and optimization. Key duties include leading strategic business reviews, managing customer relationships, and collaborating cross-functionally to drive retention and growth.

Develop and execute a partnership strategy to identify and commercialize partnerships that drive revenue and profit growth. Collaborate with internal teams and utilize AI tools to streamline research, pipeline management, and reporting.

The Director of Marketing leads the overall marketing strategy and manages the team to drive demand generation, sales conversion, and retention. This includes overseeing thought leadership, product launches, and sales enablement materials to drive adoption of the digital onboarding platform.