The role involves managing global client accounts, ensuring satisfaction, and driving growth through cross-selling and upselling opportunities. You will also be responsible for handling escalations, maintaining client reviews, and collaborating with internal teams to deliver seamless service.
The Business Development Representative will manage client inquiries, convert leads into paying customers, and oversee the end-to-end order process. They are also responsible for nurturing long-term client relationships to ensure high satisfaction and retention.
Provide high-level administrative support to international clients, including calendar, email, and travel management. Handle digital marketing tasks and utilize project management tools to ensure timely task completion.
The Digital Marketing Manager will manage client-facing digital marketing projects across channels like SEO, SEM, and paid advertising while also leading and mentoring a remote team of marketing virtual assistants. This role involves developing result-oriented strategies, overseeing campaign execution, and providing performance reporting to international clients.
