Provide virtual, one-on-one, solution-focused mental health coaching sessions to employees and their family members. Develop individualized coaching plans and facilitate referrals to higher levels of care when clinically appropriate.
The Senior Manager, FP&A will lead financial planning, budgeting, and forecasting cycles while providing actionable insights through variance analysis and executive reporting. They will also drive process improvements, implement modern FP&A tools, and serve as a strategic finance partner to various business units.
The EAP Referral Specialist assists case managers by conducting telephonic searches for network providers and securing appropriate referrals for members. They also manage authorization letters, educate affiliates on procedures, and support network development activities.
The Team Leader provides guidance and support to a team of mental health coaches while assisting the Clinical Management Team with daily operations and quality assurance. They are responsible for staff training, case audits, and ensuring service delivery compliance with HIPAA and ethical guidelines.
The Clinical Team Leader provides guidance, coaching, and operational support to Care Advocates while assisting the Clinical Management team with day-to-day EAP call center functions. They also perform clinical assessments, case management, and quality assurance audits to ensure service delivery meets HIPAA and ethical standards.
The EAP Care Advocate provides telephonic and digital mental health support, conducts comprehensive clinical assessments, and develops individualized care plans for participants. They also facilitate referrals, perform active case management, and ensure compliance with HIPAA and ethical guidelines.
The Work Life Consultant conducts telephonic intakes to assess participant needs and provides research-based referrals for services like childcare and elder care. They are responsible for maintaining accurate documentation and vetting service providers to ensure high-quality support.
Lead all billing operations and oversee the AR team to ensure accuracy, timeliness, and integrity of financial activities. Drive the standardization of billing workflows and manage the integration of billing platforms for acquired companies.
The Senior Business Analyst will manage the reporting intake function and translate stakeholder needs into clear data requirements for a Microsoft Fabric environment. They will produce recurring reports, maintain data dictionaries, and partner with engineers to build out the semantic layer and data lake.
Manage business relationships with large-market employer clients to drive retention and growth. Provide consultative recommendations and develop engagement strategies to maximize the value of EAP and wellness programs.
