The Safety Specialist manages post-sale customer relationships, conducts onsite safety inspections, and provides software onboarding for automotive dealer clients. They also act as a liaison between customers and internal teams to drive product adoption and resolve safety compliance issues.
The specialist will manage daily billing, accounts receivable activities, and ensure data integrity between HubSpot and NetSuite. They will also partner with Finance, Sales, and Customer Success teams to resolve account discrepancies and support month-end closing processes.
The role involves providing tier-2 technical support to external clients and managing security vulnerabilities through remediation and configuration. You will also monitor MSP performance and assist in security incident resolution while documenting workflows in the ticketing system.
The Software Sales Specialist will manage the full sales cycle, from prospecting and lead generation to delivering product demonstrations and closing deals. They will also maintain accurate sales records in the CRM and collaborate with the Customer Success team to ensure smooth account handoffs.
The role involves generating new business through outside sales at automotive dealerships and conducting hands-on customer onboarding for software implementation. You will manage territory travel to perform facility inspections, chemical inventories, and staff training while maintaining accurate sales records in the CRM.
