The Billing Representative is responsible for collecting payments from healthcare facilities and ensuring invoices are paid on time. This involves following up via phone and email, resolving billing roadblocks, and collaborating cross-functionally to maintain smooth cash flow.
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32 Remote Job Openings at Clipboard
Lead the 'Million Dollar Nurse' YouTube channel by managing content strategy, hosting videos, and overseeing a production team of writers and editors. Analyze performance metrics to optimize content and grow the community of healthcare professionals.
The role involves acting as the face of the 'Surprise & Delight' series, capturing wholesome moments for healthcare workers on camera. Responsibilities include managing the production schedule for long and short-form videos and leading community engagement across social channels.
The Account Executive is responsible for prospecting, pitching, and closing new healthcare facility partners primarily through inside sales channels. They will also manage local relationships and ensure customer success on the platform to drive revenue growth.
Identify and manage strategic partnerships with healthcare REITs, law firms, and technology vendors to expand the staffing marketplace. Own the entire partnership lifecycle from sourcing and negotiation to launch and performance tracking.
Develop and maintain quantitative systems including pricing algorithms, auction mechanisms, and ML infrastructure to power the marketplace. Partner with product teams to build analytical investigations, causal models, and automated variance detection systems.
Lead high-impact engineering teams building core marketplace and internal systems while balancing technical direction and execution. Coach and mentor engineers to foster career growth and maintain a high technical bar across the organization.
Provide fast and empathetic support via chat, voice, and email to resolve platform, payment, and onboarding issues for healthcare professionals. Identify operational gaps and improve the worker experience while maintaining high professional standards.
Partner with leaders to solve personnel challenges and conduct quarterly departmental audits to improve organizational operations. Own and execute high-impact initiatives such as system implementations and the rebuilding of core onboarding and offboarding processes.
The role involves executing marketing experiments to increase leads and developing systems for competitor targeting and churn identification. The candidate will also create outbound email strategies and uncover insights to inform national sales strategies.
Develop and maintain financial infrastructure including payment flows, facility invoicing, and fraud prevention systems. Collaborate with operations and finance stakeholders to ensure accurate worker payouts and billing operations.
Develop and optimize the worker onboarding workflow, including identity verification and document validation. Build supporting infrastructure to parse and validate healthcare credentials across the full stack.
Support and expand new healthcare verticals by deciding between reusing existing infrastructure or building from scratch. Collaborate with operations and go-to-market partners to iterate quickly based on market feedback.
Manage and grow relationships with a portfolio of healthcare providers and dental offices to drive platform engagement. Act as the primary point of contact to resolve user issues and help fill urgent shifts in assigned markets.
The Tooling Program Manager will own the roadmap for internal AI and automation tooling to improve agent efficiency. They will translate operational problems into scalable systems and drive end-to-end delivery across multiple complex initiatives.
The role focuses on building and iterating on workflows, integrations, and automations to improve operational efficiency. You will support and evolve the internal tooling ecosystem, including support platforms and AI-driven solutions.
The Collections Account Manager will manage a portfolio of accounts, addressing billing concerns and ensuring timely invoice payments. They will also resolve customer invoice disputes and collaborate with internal teams to improve billing systems and processes.
Manage a portfolio of high-value workplace accounts to resolve billing disputes and ensure timely payment of invoices. Conduct high-volume outbound calls and collaborate with internal teams to optimize the conversion of revenue into cash.
Review and validate onboarding documentation for healthcare professionals to ensure compliance with regulatory and facility guidelines. Manage document queues and collaborate with cross-functional teams to improve internal onboarding workflows.
The Technical Operations Generalist will support and evolve the internal tooling ecosystem by building and iterating on workflows, integrations, and automations. They will translate operational problems into practical technical solutions to improve efficiency across support platforms and AI-driven systems.
The Tooling Program Manager will define and own the roadmap for AI and automation tooling to drive operational efficiency. They will manage end-to-end delivery of complex initiatives while collaborating across Operations, Engineering, and Product teams.
The primary responsibility is delivering fast, accurate, and empathetic voice and email support to workplace customers, resolving issues related to shifts, payments, and the platform in real time. Specialists must also use tools like Zendesk to investigate cases, maintain documentation, and troubleshoot problems.
The role involves identifying legislative and regulatory goals across states, engaging lobbyists to draft proposals, and creating coalitions to advance policy changes. Responsibilities also include monitoring legislation, advising business teams on compliance risks, preparing regulator responses, and managing external relations campaigns.
Deliver fast, accurate, and empathetic support to healthcare professionals via chat, voice, and email, resolving issues related to shifts, payments, and the platform in real time. Responsibilities also include investigating cases using tools like Zendesk and Salesforce, maintaining documentation, and flagging recurring operational issues.
Deliver fast, accurate, and empathetic support to healthcare professionals via chat, voice, and email, resolving issues related to shifts, payments, and the platform in real time. Responsibilities also include investigating cases using CRMs, maintaining documentation, and monitoring trends to flag recurring issues.
Deliver fast, accurate, and empathetic support to healthcare professionals via chat, voice, and email, resolving issues related to shifts, payments, and the platform in real time. Responsibilities also include investigating cases using tools like Zendesk and Salesforce, maintaining clear documentation, and monitoring trends to flag recurring operational gaps.
The Customer Success Manager is responsible for ensuring the success of partnerships with healthcare facility customers by delivering an optimal experience and addressing issues as they arise. This role involves establishing trust with providers, articulating product value, and collaborating with internal teams.
The Account Manager is responsible for ensuring the success of partnerships with healthcare facility customers by addressing issues and maintaining communication. They will also articulate product value and collaborate with internal teams to enhance service delivery.
The role involves delivering fast, accurate, and empathetic support to workplace customers primarily through voice and email. Responsibilities also include troubleshooting issues, maintaining documentation, and collaborating with cross-functional teams.
The role involves delivering fast, accurate, and empathetic support to workplace customers primarily through voice and email. Responsibilities also include troubleshooting issues, maintaining documentation, and collaborating with cross-functional teams.
The role involves providing fast, accurate, and empathetic support to workplace customers primarily through voice and email. Responsibilities include resolving shift, payment, and platform-related issues in real time and collaborating with cross-functional teams to ensure effective issue resolution.
Deliver fast, accurate, and empathetic support to workplace customers, resolving issues in real time. Work cross-functionally with teams to ensure effective resolution of customer issues.