Clipboard

Customer Support Team Lead

Clipboard · Full Time · 6 days ago

Clipboard

🌎 Canada ⭐ 2-5 yrs exp 💼 Support

The role focuses on coaching and managing a customer support team to maintain high quality assurance scores and productivity. Responsibilities include monitoring agent performance, handling escalations, and driving a culture of continuous learning and accountability.

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S&O Senior Associate

Clipboard · Full Time · 7 days ago

Clipboard

🌎 United States ⭐ 2-5 yrs exp 💼 Others

The role focuses on maximizing profitability by optimizing the billing and collections process to convert revenue into cash efficiently. Key tasks include building predictive analytics models, onboarding AI vendors, and managing Billing Account Managers.

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S&O Senior Associate

Clipboard · Full Time · 7 days ago

Clipboard

🌎 United States 💵 $90000 - $125K per year ⭐ 2-5 yrs exp 💼 Others

The role focuses on optimizing the billing process to maximize profitability and cash conversion while maintaining a positive customer experience. Key tasks include building predictive analytics models for underwriting, onboarding AI-driven collection vendors, and managing billing account managers.

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Account Executive

Clipboard · Full Time · 13 days ago

Clipboard

🌎 United States 💵 $150K - $170K per year ⭐ 2-5 yrs exp 💼 Sales

The Account Executive is responsible for expanding Clipboard's presence in rural US markets by identifying and signing new Long-Term Care facility partners. This involves a mix of remote prospecting and traveling approximately one week per month for in-person facility visits and market development.

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Customer Support Team Lead

Clipboard · Full Time · 18 days ago

Clipboard

🌎 Mexico ⭐ 2-5 yrs exp 💼 Support

Lead and coach a team of customer support agents to maintain high quality assurance scores and productivity. Monitor performance metrics, handle customer escalations, and drive continuous improvement through structured feedback and development planning.

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Technical Support Engineer

Clipboard · Full Time · 18 days ago

Clipboard

🌎 Mexico ⭐ 2-5 yrs exp 💼 Software Development

Act as the primary escalation layer for technical issues, investigating and reproducing bugs to provide high-signal reports for Engineering. Manage live incidents end-to-end and maintain operational workflows to ensure platform reliability.

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Senior Revenue Accountant

Clipboard · Full Time · 21 days ago

Clipboard

🌎 Canada 💵 $85000 - $110K per year ⭐ 2-5 yrs exp 💼 Sales

The role involves managing month-end close, preparing journal entries, and performing ASC 606 analyses for revenue streams. Additionally, the accountant will drive process improvements for scalability and support external audit and internal control compliance.

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Senior Revenue Accountant

Clipboard · Full Time · 21 days ago

Clipboard

🌎 United States 💵 $90000 - $125K per year ⭐ 2-5 yrs exp 💼 Sales

Manage month-end close processes, including the preparation and posting of journals and ASC 606 revenue analyses. Drive process improvements for efficiency and scalability while ensuring compliance with U.S. GAAP and supporting external audits.

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Manager, Strategic Partnerships

Clipboard · Full Time · 25 days ago

Clipboard

🌎 United States 💵 $155K - $215K per year ⭐ 5-10 yrs exp 💼 Others

Identify and manage strategic partnerships with healthcare REITs, law firms, and technology vendors to expand the staffing marketplace. Own the end-to-end partnership lifecycle from sourcing and negotiation to launching and performance tracking.

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Operations Associate

Clipboard · Full Time · a month ago

Clipboard

🌎 United Kingdom 💵 $50000 - $80000 per year ⭐ 0-2 yrs exp 💼 Others

The role involves solving diverse operational problems, ranging from redesigning payment processes to managing teams and onboarding AI vendors. The associate will work across various workflows to improve front-line processes and drive high-impact business initiatives.

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Operations Associate

Clipboard · Full Time · a month ago

Clipboard

🌎 United States 💵 $60000 - $90000 per year ⭐ 0-2 yrs exp 💼 Others

The role involves solving diverse operational problems, ranging from redesigning payment processes and onboarding AI vendors to managing teams and handling customer interactions. The associate will drive high-impact initiatives to improve front-line processes and business efficiency.

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Billing Representative

Clipboard · Full Time · 2 months ago

Clipboard

🌎 Mexico ⭐ 0-2 yrs exp 💼 Finance

The Billing Representative is responsible for collecting payments from healthcare facilities and ensuring invoices are paid on time. This involves following up via phone and email, resolving billing roadblocks, and collaborating cross-functionally to maintain smooth cash flow.

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Content Creator: Finance

Clipboard · Full Time · 2 months ago

Clipboard

🌎 United States 💵 $85000 - $100K per year ⭐ 2-5 yrs exp 💼 Finance

Lead the 'Million Dollar Nurse' YouTube channel by managing content strategy, hosting videos, and overseeing a production team of writers and editors. Analyze performance metrics to optimize content and grow the community of healthcare professionals.

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Engineering Manager

Clipboard · Full Time · 2 months ago

Clipboard

🌎 United States 💵 $200K - $400K per year ⭐ 5-10 yrs exp 💼 Others

Lead high-impact engineering teams building core marketplace and internal systems while balancing technical direction and execution. Coach and mentor engineers to foster career growth and maintain a high technical bar across the organization.

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Customer Experience Specialist

Clipboard · Full Time · 2 months ago

Clipboard

🌎 Mexico 💵 $10800 - $40000 per year ⭐ 2-5 yrs exp 💼 Support

Provide fast and empathetic support via chat, voice, and email to resolve platform, payment, and onboarding issues for healthcare professionals. Identify operational gaps and improve the worker experience while maintaining high professional standards.

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Strategy & Operations (People)

Clipboard · Full Time · 2 months ago

Clipboard

🌎 United States 💵 $80000 - $160K per year ⭐ 2-5 yrs exp 💼 Others

Partner with leaders to solve personnel challenges and conduct quarterly departmental audits to improve organizational operations. Own and execute high-impact initiatives such as system implementations and the rebuilding of core onboarding and offboarding processes.

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Revenue Strategy and Operations

Clipboard · Full Time · 3 months ago

Clipboard

🌎 United States 💵 $120K - $180K per year ⭐ 2-5 yrs exp 💼 Sales

The role involves executing marketing experiments to increase leads and developing systems for competitor targeting and churn identification. The candidate will also create outbound email strategies and uncover insights to inform national sales strategies.

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Software Engineer - Team Growth

Clipboard · Full Time · 3 months ago

Clipboard

🌎 United States 💵 $180K - $400K per year ⭐ 5-10 yrs exp 💼 Software Development

Support and expand new healthcare verticals by deciding between reusing existing infrastructure or building from scratch. Collaborate with operations and go-to-market partners to iterate quickly based on market feedback.

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Software Engineer - Team Action

Clipboard · Full Time · 3 months ago

Clipboard

🌎 United States 💵 $180K - $400K per year ⭐ 2-5 yrs exp 💼 Software Development

Develop and optimize the worker onboarding workflow, including identity verification and document validation. Build supporting infrastructure to parse and validate healthcare credentials across the full stack.

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Technical Operations Generalist

Clipboard · Full Time · 3 months ago

Clipboard

🌎 United States 💵 $70000 - $100K per year ⭐ 2-5 yrs exp 💼 Others

The role focuses on building and iterating on workflows, integrations, and automations to improve operational efficiency. You will support and evolve the internal tooling ecosystem, including support platforms and AI-driven solutions.

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Tooling Program Manager

Clipboard · Full Time · 3 months ago

Clipboard

🌎 United States 💵 $120K - $140K per year ⭐ 5-10 yrs exp 💼 Product

The Tooling Program Manager will own the roadmap for internal AI and automation tooling to improve agent efficiency. They will translate operational problems into scalable systems and drive end-to-end delivery across multiple complex initiatives.

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Onboarding Documents Associate

Clipboard · Full Time · 3 months ago

Clipboard

🌎 Philippines 💵 $7500 - $9000 per year ⭐ 0-2 yrs exp 💼 Others

Review and validate onboarding documentation for healthcare professionals to ensure compliance with regulatory and facility guidelines. Manage document queues and collaborate with cross-functional teams to improve internal onboarding workflows.

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Technical Operations Generalist

Clipboard · Full Time · 3 months ago

Clipboard

🌎 Mexico 💵 $70000 - $100K per year ⭐ 2-5 yrs exp 💼 Others

The Technical Operations Generalist will support and evolve the internal tooling ecosystem by building and iterating on workflows, integrations, and automations. They will translate operational problems into practical technical solutions to improve efficiency across support platforms and AI-driven systems.

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Tooling Program Manager

Clipboard · Full Time · 3 months ago

Clipboard

🌎 Mexico 💵 $120K - $140K per year ⭐ 5-10 yrs exp 💼 Product

The Tooling Program Manager will define and own the roadmap for AI and automation tooling to drive operational efficiency. They will manage end-to-end delivery of complex initiatives while collaborating across Operations, Engineering, and Product teams.

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Client Support Specialist (Workplaces - B2B)

Clipboard · Full Time · 5 months ago

Clipboard

🌎 United Kingdom 💵 $12000 - $45000 per year ⭐ 0-2 yrs exp 💼 Support

The primary responsibility is delivering fast, accurate, and empathetic voice and email support to workplace customers, resolving issues related to shifts, payments, and the platform in real time. Specialists must also use tools like Zendesk to investigate cases, maintain documentation, and troubleshoot problems.

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Counsel, Legislation and Government Relations

Clipboard · Full Time · 5 months ago

Clipboard

🌎 United States 💵 $190K - $220K per year ⭐ 5-10 yrs exp 💼 Legal

The role involves identifying legislative and regulatory goals across states, engaging lobbyists to draft proposals, and creating coalitions to advance policy changes. Responsibilities also include monitoring legislation, advising business teams on compliance risks, preparing regulator responses, and managing external relations campaigns.

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Customer Experience Specialist

Clipboard · Full Time · 6 months ago

Clipboard

🌎 Canada, United Kingdom 💵 $24000 - $40000 per year ⭐ 2-5 yrs exp 💼 Support

Deliver fast, accurate, and empathetic support to healthcare professionals via chat, voice, and email, resolving issues related to shifts, payments, and the platform in real time. Responsibilities also include investigating cases using tools like Zendesk and Salesforce, maintaining documentation, and flagging recurring operational issues.

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Customer Experience Specialist

Clipboard · Full Time · 6 months ago

Clipboard

🌎 South Africa, United States 💵 $11400 - $26400 per year ⭐ 2-5 yrs exp 💼 Support

Deliver fast, accurate, and empathetic support to healthcare professionals via chat, voice, and email, resolving issues related to shifts, payments, and the platform in real time. Responsibilities also include investigating cases using CRMs, maintaining documentation, and monitoring trends to flag recurring issues.

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Customer Experience Specialist

Clipboard · Full Time · 6 months ago

Clipboard

🌎 Philippines 💵 $10800 - $15600 per year ⭐ 2-5 yrs exp 💼 Support

Deliver fast, accurate, and empathetic support to healthcare professionals via chat, voice, and email, resolving issues related to shifts, payments, and the platform in real time. Responsibilities also include investigating cases using tools like Zendesk and Salesforce, maintaining clear documentation, and monitoring trends to flag recurring operational gaps.

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Account Manager

Clipboard · Full Time · 6 months ago

Clipboard

🌎 Canada ⭐ 0-2 yrs exp 💼 Sales

The Account Manager is responsible for ensuring the success of partnerships with healthcare facility customers by addressing issues and maintaining communication. They will also articulate product value and collaborate with internal teams to enhance service delivery.

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Customer Success Manager

Clipboard · Full Time · 6 months ago

Clipboard

🌎 Canada ⭐ 0-2 yrs exp 💼 Sales

The Customer Success Manager is responsible for ensuring the success of partnerships with healthcare facility customers by delivering an optimal experience and addressing issues as they arise. This role involves establishing trust with providers, articulating product value, and collaborating with internal teams.

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Client Support Specialist (Workplaces - B2B)

Clipboard · Full Time · 6 months ago

Clipboard

🌎 Jamaica ⭐ 0-2 yrs exp 💼 Support

The role involves delivering fast, accurate, and empathetic support to workplace customers primarily through voice and email. Responsibilities also include troubleshooting issues, maintaining documentation, and collaborating with cross-functional teams.

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Client Support Specialist (Workplaces - B2B)

Clipboard · Full Time · 6 months ago

Clipboard

🌎 South Africa ⭐ 0-2 yrs exp 💼 Support

The role involves delivering fast, accurate, and empathetic support to workplace customers primarily through voice and email. Responsibilities also include troubleshooting issues, maintaining documentation, and collaborating with cross-functional teams.

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Client Support Specialist (Workplaces - B2B)

Clipboard · Full Time · 6 months ago

Clipboard

🌎 Philippines ⭐ 0-2 yrs exp 💼 Support

The role involves providing fast, accurate, and empathetic support to workplace customers primarily through voice and email. Responsibilities include resolving shift, payment, and platform-related issues in real time and collaborating with cross-functional teams to ensure effective issue resolution.

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Client Support Specialist (Workplaces - B2B) 2.0

Clipboard · Full Time · 8 months ago

Clipboard

🌎 Canada ⭐ 0-2 yrs exp 💼 Support

Deliver fast, accurate, and empathetic support to workplace customers, resolving issues in real time. Work cross-functionally with teams to ensure effective resolution of customer issues.

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