You will own complex customer and operational problems from diagnosis through resolution by working directly with enterprise stakeholders. You will coordinate across product, engineering, and operations teams to remove blockers and drive execution of critical initiatives.
The Strategy & Ops Lead will own and evolve the internal tooling ecosystem by building and iterating on workflows, integrations, and automations. They will partner with engineering teams to translate operational problems into well-scoped technical solutions that improve day-to-day efficiency.
The Senior Product Designer will own the end-to-end design of core features for worker and workplace apps, from research and problem definition to launch. They will partner with product and engineering teams to define vision, build roadmaps, and ensure high-quality visual and interaction standards.
You will analyze operational data to identify trends and build models that guide business decisions while designing efficient workflows and processes. Additionally, you will lead cross-functional strategic initiatives and implement new technologies to improve overall operational effectiveness.
The Operations Strategy Associate will analyze operational data to identify trends and build models to guide business decisions. They will also lead cross-functional projects and implement new technologies to improve operational efficiency and customer experience.
You will build and scale the design system from the ground up to serve as the infrastructure for all product development. This involves creating reusable components, defining architectural standards, and developing AI tooling to streamline the design-to-code workflow.
The Lead Generation Specialist is responsible for sourcing and onboarding new dental workers to the platform. They will manage relationships with dental professionals to ensure they are set up for success and help fill urgent shifts in assigned markets.
The Account Executive is responsible for identifying and contacting dental offices to introduce them to the platform's staffing services. They manage the full sales cycle, including pitching, negotiating, and onboarding new clients to ensure consistent growth.
The Account Manager will nurture and expand relationships with existing healthcare providers and dental offices to ensure their success on the platform. They are responsible for driving engagement, resolving user issues, and helping fill urgent shifts within their assigned markets.
Manage various litigation workstreams including independent contractor classification, professional negligence, and data privacy matters. Partner with internal and outside counsel to develop legal strategies, handle eDiscovery, and provide guidance to cross-functional teams.
The Collections Account Manager is responsible for managing a portfolio of accounts, resolving billing disputes, and conducting outbound calls to secure past-due payments. They also collaborate with internal teams to optimize billing processes and maintain strong financial relationships with workplace customers.
The Collections Account Manager is responsible for managing a portfolio of accounts, resolving billing disputes, and conducting outbound calls to secure past-due payments. They will also collaborate with internal teams to optimize billing processes and maintain strong financial relationships with healthcare workplace customers.
The Billing Representative is responsible for monitoring accounts to identify outstanding debts and ensuring timely payments from healthcare facilities. They will communicate with clients via phone and email to resolve billing concerns and negotiate payment commitments.
The Sales Commission Analyst will calculate and process commission payouts while maintaining the integrity of commission plans and systems. They will also partner with Sales, Finance, and RevOps to reconcile data and provide transparent reporting to stakeholders.
You will own and maintain production sales systems, including account distribution, data pipelines, and deal intelligence. Additionally, you will build automations, direct AI agents, and provide data-driven insights to support the sales organization.
The Technical Support Engineer will act as the primary escalation layer for technical issues, investigating complex product and data-layer problems. They will manage live incidents end-to-end, perform root cause analysis, and implement fixes to ensure platform reliability.
You will own a revenue stream by structuring open-ended problems into actionable plans and driving cross-functional execution. Additionally, you will build durable systems and automation to ensure scalable business outcomes.
The Onboarding Expert will conduct outbound calls and consultations to guide new users through the app onboarding process. They will also manage support tickets, maintain clear documentation, and identify opportunities to improve the worker experience.
The role focuses on coaching and managing a customer support team to maintain high quality assurance scores and productivity. Responsibilities include monitoring agent performance, handling escalations, and driving a culture of continuous learning and accountability.
The role focuses on maximizing profitability by optimizing the billing and collections process to convert revenue into cash efficiently. Key tasks include building predictive analytics models, onboarding AI vendors, and managing Billing Account Managers.
The role focuses on optimizing the billing process to maximize profitability and cash conversion while maintaining a positive customer experience. Key tasks include building predictive analytics models for underwriting, onboarding AI-driven collection vendors, and managing billing account managers.
Provide fast and empathetic support via chat, voice, and email to resolve platform, payment, and onboarding issues for healthcare professionals. Identify operational gaps and improve the worker experience while maintaining high professional standards.
The role involves executing marketing experiments to increase leads and developing systems for competitor targeting and churn identification. The candidate will also create outbound email strategies and uncover insights to inform national sales strategies.
Support and expand new healthcare verticals by deciding between reusing existing infrastructure or building from scratch. Collaborate with operations and go-to-market partners to iterate quickly based on market feedback.
Review and validate onboarding documentation for healthcare professionals to ensure compliance with regulatory and facility guidelines. Manage document queues and collaborate with cross-functional teams to improve internal onboarding workflows.
Deliver fast, accurate, and empathetic support to healthcare professionals via chat, voice, and email, resolving issues related to shifts, payments, and the platform in real time. Responsibilities also include investigating cases using CRMs, maintaining documentation, and monitoring trends to flag recurring issues.
Deliver fast, accurate, and empathetic support to healthcare professionals via chat, voice, and email, resolving issues related to shifts, payments, and the platform in real time. Responsibilities also include investigating cases using tools like Zendesk and Salesforce, maintaining documentation, and flagging recurring operational issues.
Deliver fast, accurate, and empathetic support to healthcare professionals via chat, voice, and email, resolving issues related to shifts, payments, and the platform in real time. Responsibilities also include investigating cases using tools like Zendesk and Salesforce, maintaining clear documentation, and monitoring trends to flag recurring operational gaps.
