Provide front-line technical support and case management for clients using ClearStar's platforms via phone, email, and chat. Conduct virtual training sessions and collaborate with internal teams to improve platform configurations and processes.
ClearStar, Inc.
9 Remote Job Openings at ClearStar, Inc.
Manage complex background screening workflows, escalated cases, and high-risk verifications while ensuring strict FCRA compliance. Conduct quality reviews and root cause analysis to drive operational improvements and maintain standard operating procedures.
Build and manage strategic partnerships with ATS and HR technology platforms to drive pipeline and revenue growth. Collaborate cross-functionally with Sales, Marketing, and Product teams to scale a data-driven partner program and improve integration experiences.
The Controller will own the monthly, quarterly, and annual close processes while driving transformation to improve financial operations and scalability. Key duties include managing tax compliance, internal controls, cash flow, and the NetSuite accounting system.
The BPO Manager oversees global vendor relationships and outsourced operations to ensure performance, quality, and compliance standards are met. This role involves driving vendor accountability, managing SLA frameworks, and collaborating with internal teams to optimize cost-effectiveness and scalability.
The QA Manager will lead global quality assurance functions by developing frameworks, monitoring metrics, and driving continuous improvement. They will also optimize AI-enabled tools and collaborate cross-functionally to ensure compliance with regulatory standards.
The Operations Specialist II manages complex, high-risk cases and ensures consistency across global operations teams. They also conduct quality reviews, perform root cause analysis, and collaborate with cross-functional departments to resolve operational gaps.
The Operations Specialist II manages complex, high-risk cases and ensures consistency across global operations teams. They also conduct quality reviews, perform root cause analysis, and collaborate with internal departments to resolve operational gaps.
The Operations Specialist II manages complex, high-risk cases and ensures consistency across global operations teams. They also conduct quality reviews, perform root cause analysis, and collaborate with internal departments to resolve operational gaps.
