Lead and coach a remote Member Experience team to meet productivity, quality, and outcome measures. Coordinate with stakeholders to optimize workflows and ensure exceptional service for members with complex health needs.
Cityblock Health
9 Remote Job Openings at Cityblock Health
RN Case Manager, Transition of Care (TOC)
Cityblock Health
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Full Time
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6 days ago
Cityblock Health
Coordinate post-discharge journeys for members transitioning from acute care back into the community through clinical exams and home visits. Develop comprehensive care plans and perform medication reconciliation to prevent hospital readmissions.
The Outreach Specialist virtually connects with eligible members to initiate the intake process and assess their needs. They serve as the primary point of contact to troubleshoot issues and educate members until they are connected to a Community Health Partner.
Ambulatory Care Clinical Pharmacist - OH, MI, IL (MUST hold a license in one of these states) - REMOTE
Cityblock Health
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Full Time
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14 days ago
Cityblock Health
Provide Comprehensive Medication Management (CMM) and collaborate with clinical teams to optimize therapeutic regimens for chronic disease states. Develop medication management action plans and clinical pathways to improve population health outcomes and prevent hospitalizations.
Design and implement population health management tools and cloud infrastructure using a full-stack approach. Leverage AI-assisted development tools to accelerate feature delivery and mentor other engineers in these practices.
Care Traffic Controller (EMT or Paramedic)
Cityblock Health
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Full Time
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19 days ago
Cityblock Health
The Dispatcher manages the intake, triage, and flow of field and virtual care resources to connect members with medical providers. They are responsible for screening service requests, identifying safety risks, and documenting assessments across multiple platforms.
The role involves connecting with members in a respectful and empathic manner to meet their needs. It focuses on providing feedback to the system to improve care for underserved communities.
The role involves conducting telephonic outreach to connect with members in underserved communities. The specialist will provide respectful and empathic support to meet member needs and provide feedback to the healthcare system.
Design and maintain cloud infrastructure on GCP using Terraform while evolving CI/CD pipelines and developer tooling. Execute infosec initiatives and build system observability to ensure reliability and security for healthcare providers.