Lead the functional side of ServiceNow engagements by managing process design, backlog prioritization, and fit-gap analysis. Guide development teams while utilizing generative and agentic AI to accelerate requirements, configuration, and validation tasks.
Design intuitive end-to-end employee and agent journeys, including onboarding, issue resolution, and self-service workflows. Collaborate with developers and stakeholders to deliver accessible, user-centered solutions using ServiceNow tools.
The Proposal Coordinator manages the end-to-end proposal process, including identifying government opportunities, drafting content, and ensuring compliance with requirements. They collaborate with business development professionals and executive management to produce high-quality, competitive proposals that align with company standards.
Provide accurate ASL-to-English and English-to-ASL interpretation for diverse settings including education, healthcare, and legal environments. Utilize remote interpreting technologies and maintain strict adherence to professional ethical standards.
