Provide comprehensive technical support and troubleshooting for HVAC products via phone, email, and chat. Manage support tickets, warranty claims, and customer escalations while maintaining data integrity in CRM systems.
The Inside Sales Engineer will provide technical support and sales assistance for commercial HVAC equipment, including configuring quotes and managing bids. They will collaborate with the sales team to develop accounts and provide product training to commercial dealers.
The Customer Success Advocate provides support to customers via digital channels such as chat, email, and online requests while maintaining a sales-minded approach. Responsibilities include processing orders, documenting interactions in Salesforce, and coordinating with colleagues to ensure high levels of customer satisfaction.
The Customer Success Advocate provides support for customers through digital channels like chat, email, and online requests while maintaining product knowledge. They are responsible for processing orders, documenting interactions in Salesforce, and coordinating with colleagues to ensure high customer satisfaction.
The Customer Engagement Advocate supports customers through digital platforms like chat and email to enhance the overall customer experience. They are responsible for processing orders, resolving complex issues, and maintaining accurate documentation within the CRM system.
The Customer Success Advocate provides support for customers through digital platforms including chat, email, and online requests. They are responsible for processing orders, documenting interactions in Salesforce, and facilitating product training for new hires.
The manager will oversee the administration and operations of a large commercial real estate portfolio, including lease renewals and maintenance compliance. They will also develop negotiation strategies, analyze market trends, and monitor critical lease dates to ensure portfolio efficiency.
The Pricing & Margin Analyst is responsible for driving gross margin improvement through ongoing pricing analytics and margin audits. They identify trends and anomalies, translate insights into actionable recommendations, and collaborate with cross-functional teams to implement pricing and process changes.
The Digital Sales and Solutions Administrator will drive digital tool adoption by providing technical support, training, and troubleshooting for internal teams and contractor partners. This role involves collaborating with leadership and marketing to execute digital strategies and manage performance metrics.
The Customer Success Advocate provides support for customers via digital channels including chat, email, and online requests. They are responsible for processing orders, documenting interactions in CRM, and maintaining product knowledge to ensure high customer satisfaction.
