CareDx, Inc.

Oversee clinical trial site visits to ensure protocol adherence, patient safety, and data accuracy. Collaborate with cross-functional teams and mentor junior CRAs to maintain high quality and compliance standards.

The specialist is responsible for maximizing reimbursement by collecting outstanding balances and managing unresolved insurance claims and appeals. They collaborate with Payer Dispute Resolution and Market Access teams to ensure appropriate coverage from various health plans.

Educate physicians and transplant coordinators on the clinical value of the AlloSure test for monitoring organ rejection. Build relationships with Key Opinion Leaders and provide clinical support to internal teams and external payers.

Lead the healthcare compliance program by managing comprehensive training and education for employees. Execute risk-based audit and monitoring plans to ensure adherence to policies and regulatory requirements.

The Transplant Account Manager is responsible for driving the adoption and volume growth of the CareDx transplant diagnostics portfolio within assigned accounts. They will collaborate with internal teams to execute strategic growth plans, manage sales pipelines, and build strong relationships with key stakeholders.

This role is responsible for designing, delivering, and continuously improving training programs to enhance the scientific, operational, and engagement capabilities of the Field Medical Affairs team, including leading the 12-week onboarding program for new MSLs. Key duties involve developing ongoing education for therapeutic areas, conducting field coaching, and managing training curriculum within the Learning Management System (LMS).