CaptivateIQ

Lead new product engineering teams from concept to scale, partnering with Product and Design to deliver innovative customer experiences. Develop engineering strategies and grow high-performing organizations while guiding architectural decisions for scalability and reliability.

Lead the transformation of customer enablement by building an AI-native education engine and infrastructure. Manage a team focused on content, learning experience design, and training delivery to drive product adoption and customer outcomes.

Lead and grow a distributed engineering team while fostering a culture of high trust and psychological safety. Partner with cross-functional leaders to define roadmaps and improve software quality, developer experience, and CI/CD pipeline reliability.

You will own the deployment, administration, and reliability of internal IT systems, hardware, and SaaS tools while coordinating incident response for outages. Additionally, you will partner with cross-functional teams to implement secure, scalable IT workflows and maintain compliance standards.

Design and implement end-to-end AI-powered features spanning React frontends, Python services, and LLM integrations, while building and maintaining components of the Agentic SDK for internal team use. Responsibilities also include developing LLM orchestration workflows and partnering with product teams to deliver technical solutions.

The Staff Software Engineer will set the multi-year technical strategy for AI platform development, partnering with senior leadership on the long-term vision and architecting foundational AI systems like LLM orchestration frameworks. They will own organization-wide technical decisions, define quality standards for AI development, and coach senior engineers toward staff-level impact.

The Senior Learning Experience Designer will own and scale customer learning across multiple products, focusing on designing and building role-based, asynchronous learning paths, developing new courses, and refreshing existing content. This role involves translating complex product functionality into scalable learning experiences while reducing friction for customer-facing teams.