You will manage and advise existing customers and dealers while actively acquiring new industrial clients in the Stuttgart region. Additionally, you will conduct sales negotiations for vacuum systems and services while maintaining detailed documentation in digital CRM systems.
The Customer Experience Program Specialist manages Voice of Customer initiatives, customer surveys, and reporting to drive continuous improvement across the organization. This role involves analyzing performance data, coordinating cross-functional improvement projects, and ensuring the effective operation of assigned CX programs.
You will manage and develop industrial customer relationships within your region while identifying new OEM opportunities and market segments. Additionally, you will represent the company at trade fairs and customer visits while ensuring all sales activities are documented in CRM and ERP systems.
