Lead and grow the Platform team responsible for scaling the Postgres-powered Rails monolith on AWS Fargate. Drive the delivery of tooling and processes that improve the scalability, reliability, and security of the platform.
Buildkite
14 Remote Job Openings at Buildkite
Own L3 escalations end-to-end by diagnosing root causes and shipping fixes into the Ruby on Rails monolith. Identify recurring support patterns to drive systemic product improvements and lead engineering efforts during production incident responses.
Manage Buildkite's most complex enterprise accounts to drive value realization and long-term retention. Lead the strategic direction of the Customer Success function by developing playbooks and mentoring other CSMs.
Lead five product engineering teams to ensure the velocity, quality, and reliability of delivery for core platform products. Manage engineering managers and technical leaders while aligning product strategy with technical execution and architectural consistency.
Define and lead the technical strategy for machine learning within the Test Engine team, focusing on predictive test selection. Build and scale the ML platform, including data pipelines, model training, and production deployment.
You will design, build, and scale tools to empower software engineering teams while collaborating on product development and architectural decisions. Additionally, you will investigate production issues, manage database migrations, and provide technical feedback to ensure system reliability.
You will serve as the primary technical point of contact for high-value enterprise customers, managing the full lifecycle from onboarding to long-term adoption. Additionally, you will provide technical expertise to support renewals and expansion while advocating for customer needs internally to influence the product roadmap.
You will own the Buildkite website and CMS end-to-end, ensuring a credible and differentiated product-grade experience. This includes collaborating across the company to maintain quality, performance, and long-term maintainability.
The Staff Engineer will own the technical direction for the Releases Platform, designing the architecture, core data model, and leading key decisions around security, reliability, and scale. They will also drive cross-system integrations and ensure the platform supports progressive delivery capabilities.
This role involves driving the Buildkite product forward with high standards for ideation and execution, focusing on shipping the product in the open and shaping the practice of Design Engineering at the company. Responsibilities also include translating brand identity into lived product experience and ensuring cohesion across touchpoints.
The Senior Content Writer will be responsible for building and owning an editorial system that translates Buildkite's point-of-view into high-signal, developer-first content that drives demand and moves users through the journey. This includes owning campaign execution, establishing repeatable editorial cadences, and creating governance standards to ensure narrative consistency and trust.
This role involves acting as the human interface for strategy, owning demand engine execution across priority pillars, and serving as the trusted technical advocate for developers. Responsibilities include teaching CI concepts, accelerating adoption through education, and partnering with Product/Support to improve documentation and UX based on recurring confusion.
The role involves building the orchestration engine for the go-to-market strategy, focusing on data foundations, agentic tooling, and workflows to enhance Sales and Brand team operations end-to-end. Key tasks include modeling the GTM experience, defining signal taxonomies, implementing guardrails for agentic workflows, and shipping measurable 'stage plays' across the customer journey.
The Community Engineer will act as a technical face of Buildkite, shipping production-grade reference implementations and building tools/plugins to raise the ecosystem bar. A key focus is fostering community trust and belonging by showing up visibly, engaging in technical conversations, and turning customer realities into compelling stories.
