Resolve complex CI/CD and infrastructure issues for enterprise customers while collaborating with software engineering teams. Design and implement scalable tools, processes, and open-source contributions to improve the customer experience.
Buildkite
12 Remote Job Openings at Buildkite
Lead the technical strategy for application, adversarial, and cloud security while designing scalable security guardrails across CI/CD and infrastructure. Act as a technical leader to mentor engineers and partner with product leaders to embed secure-by-default thinking into the software lifecycle.
Lead and grow the Platform team responsible for scaling the Postgres-powered Rails monolith on AWS Fargate. Drive the delivery of tooling and processes that improve the scalability, reliability, and security of the platform.
Own L3 escalations end-to-end by diagnosing root causes and shipping fixes into the Ruby on Rails monolith. Identify recurring support patterns to drive systemic product improvements and lead engineering efforts during production incident responses.
Manage Buildkite's most complex enterprise accounts to drive value realization and long-term retention. Lead the strategic direction of the Customer Success function by developing playbooks and mentoring other CSMs.
Lead five product engineering teams to ensure the velocity, quality, and reliability of delivery for core platform products. Manage engineering managers and technical leaders while aligning product strategy with technical execution and architectural consistency.
Define and lead the technical strategy for machine learning within the Test Engine team, focusing on predictive test selection. Build and scale the ML platform, including data pipelines, model training, and production deployment.
You will serve as the primary technical point of contact for high-value enterprise customers, managing the full lifecycle from onboarding to long-term adoption. Additionally, you will provide technical expertise to support renewals and expansion while advocating for customer needs internally to influence the product roadmap.
This role involves driving the Buildkite product forward with high standards for ideation and execution, focusing on shipping the product in the open and shaping the practice of Design Engineering at the company. Responsibilities also include translating brand identity into lived product experience and ensuring cohesion across touchpoints.
This role involves acting as the human interface for strategy, owning demand engine execution across priority pillars, and serving as the trusted technical advocate for developers. Responsibilities include teaching CI concepts, accelerating adoption through education, and partnering with Product/Support to improve documentation and UX based on recurring confusion.
The role involves building the orchestration engine for the go-to-market strategy, focusing on data foundations, agentic tooling, and workflows to enhance Sales and Brand team operations end-to-end. Key tasks include modeling the GTM experience, defining signal taxonomies, implementing guardrails for agentic workflows, and shipping measurable 'stage plays' across the customer journey.
The Community Engineer will act as a technical face of Buildkite, shipping production-grade reference implementations and building tools/plugins to raise the ecosystem bar. A key focus is fostering community trust and belonging by showing up visibly, engaging in technical conversations, and turning customer realities into compelling stories.