BODY ART ALLIANCE

Director of Customer Experience

BODY ART ALLIANCE · Full Time · an hour ago

United States $130K - $150K per year 10+ yrs exp Support

The Director of Customer Experience will lead a multi-site service team, implementing a unified service standard and migrating the help desk to HubSpot Service Hub. They are responsible for using AI to optimize workflows, managing the complaints process, and providing data-driven insights to leadership to improve customer satisfaction.

salesforce
netsuite
cloud
ecommerce
assistant
customer-service
customer-experience
help-desk
crm
b2b
reporting
feedback
operations
onboarding
training
staffing
testing
hubspot
coaching

salesforce netsuite cloud ecommerce assistant customer-service customer-experience

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Director of Customer Experience