Serve as the first point of contact for customer inquiries, resolve support tickets, and provide clear, timely communication. Create and customize Handlebars.js reports, assist with software configuration, document issues and solutions, and escalate cases to Level 2 or the Product team when needed.
You will build and scale a modern B2B GTM engine by integrating data, signals, AI, and automation. Your work will directly impact pipeline, conversion, and revenue through optimized GTM processes.
Collaborate with a cross-functional team to develop and maintain scalable product features using F#, ASP.NET Core, and React.js. Take full ownership of the product lifecycle from planning to deployment, including integrations with Azure and Office365.