Lead security architecture and engineering across Avalon's AWS-based environment, establishing secure patterns, controls, and automation for cloud, applications, data, and emerging AI workloads. Guide incident response and remediation, integrate security into engineering operations, and provide technical leadership and mentorship across teams.
The Vice President of Account Management is responsible for driving client satisfaction, retention, and growth within an assigned book of business. This role involves developing strategic plans, managing contract renewals, and fostering long-term relationships with executive client stakeholders.
Manage claims-based quality audits, analyze results, recommend and implement improvements, and evaluate whether changes achieve the desired outcomes. Develop and monitor the annual Quality Improvement Work Plan, coordinate root cause analysis and corrective actions, and support Quality Improvement Committee meetings and related oversight activities.
Research and resolve client inquiries and disputed claims by investigating claims data, system configuration, processing, and contractual issues. Prepare client reports, collaborate across departments to address operational issues and trends, and recommend process improvements.
Develop go-to-market strategies, positioning, messaging, launch plans, and sales enablement materials across Avalon's diagnostic intelligence product portfolio. Conduct market and competitive research, incorporate customer feedback, coordinate with cross-functional teams and contractors, and track product marketing performance.
The Director of Actuarial Services leads actuarial and healthcare analytics functions to support strategic, financial, and operational objectives. This role oversees actuarial models, financial forecasting, reserving processes, and risk analyses while partnering with cross-functional teams to drive data-driven decision-making.
