You will provide high-quality technical support via email, chat, and video calls while diagnosing and resolving product issues. Additionally, you will act as a customer advocate by communicating feedback to the engineering team and maintaining internal documentation.
You will hire, coach, and manage a team of Solutions Engineers while driving technical evaluations and onboarding for SMB and Mid-Market customers. You will also partner with AE managers to refine deal strategy and represent customer feedback to the product and engineering teams.
You will build and evolve platform infrastructure as code while owning CI/CD pipelines and observability stacks to ensure system reliability. Additionally, you will lead incident response efforts and partner with product engineering teams to eliminate manual toil.
You will build and evolve platform infrastructure as code while managing CI/CD pipelines to ensure reliable and secure deployments. Additionally, you will own the observability stack and lead incident response efforts to maintain high system availability.
Lead end-to-end projects to solve complex customer problems and architect scalable, reliable backend systems. Design REST API contracts and represent the company's engineering values while maintaining high standards for performance and security.
Provide technical leadership for critical engineering initiatives while mentoring and coaching team members to foster growth. Design robust, scalable infrastructure and ensure high-quality execution across the engineering organization.
You will lead a focused engineering team while contributing hands-on to the development of backend or frontend features. You will also be responsible for evolving technical architecture and recruiting top-tier engineering talent.
Build and lead the Product Security function to secure a large-scale, AI-native SaaS platform. Collaborate with engineering leadership to ensure secure-by-design practices and manage incident response.
You will build and lead the Product Security function, ensuring the security of a large-scale, AI-native SaaS platform. This role involves collaborating with engineering leadership to implement secure-by-design practices and managing security incident responses.
You will implement product features across the Node.js backend and React frontend to deliver high-performance, data-rich user experiences. You will also collaborate with cross-functional teams to solve complex technical challenges and represent the company's engineering values.
Own core parts of the Attio product and guide the long-term architectural roadmap for the platform. Collaborate with engineering to design scalable systems and integrate AI capabilities to augment core workflows.
Implement product features across the Node.js backend and React frontend to deliver high-performance, data-rich user experiences. Collaborate with Engineering, Product, and Design teams to represent company values and solve complex technical challenges.
Provide technical leadership across critical engineering areas, designing significant infrastructure components aligned with the overall technical strategy while ensuring high quality and execution speed. You will also be responsible for growing engineering talent through mentoring and coaching, and resolving complex product issues by understanding user and business needs.
Provide technical leadership for critical parts of the engineering organization, designing significant infrastructure components aligned with overall technical strategy while ensuring high quality execution. Responsibilities also include raising the bar for software building/operation standards, growing engineering talent through mentorship, and optimizing trade-offs for business delivery.
