Lead and develop a team of Technical Support Specialists to deliver world-class customer experiences at scale. Partner with Product and Engineering teams to resolve complex technical issues and advocate for customer needs to inform the product roadmap.
Attio
8 Remote Job Openings at Attio
Build and maintain the foundational platform infrastructure using IaC to ensure high reliability, scalability, and performance. Implement automated CI/CD pipelines and observability systems while leading incident response and blameless post-mortems.
Own core parts of the Attio product and guide the long-term architectural roadmap for the platform. Collaborate with engineering to design scalable systems and integrate AI capabilities to augment core workflows.
Implement product features across the Node.js backend and React frontend to deliver high-performance, data-rich user experiences. Collaborate with Engineering, Product, and Design teams to represent company values and solve complex technical challenges.
Lead and coach a team of Account Executives to achieve revenue and pipeline goals while serving as an executive sponsor for high-impact deals. Collaborate with cross-functional teams to refine the go-to-market strategy and inform the product roadmap based on customer needs.
Provide technical leadership for critical parts of the engineering organization, designing significant infrastructure components aligned with overall technical strategy while ensuring high quality execution. Responsibilities also include raising the bar for software building/operation standards, growing engineering talent through mentorship, and optimizing trade-offs for business delivery.
Provide technical leadership across critical engineering areas, designing significant infrastructure components aligned with the overall technical strategy while ensuring high quality and execution speed. You will also be responsible for growing engineering talent through mentoring and coaching, and resolving complex product issues by understanding user and business needs.
Manage inbound partnership interest and grow commercial relationships with existing Tier 1 partners. Build and execute a commercial strategy for Attioβs ecosystem partners, working closely with Product on technical alignment and integration readiness.