Accurately issue flight bookings, manage PNRs, and process ticket changes or refunds using the Sabre GDS system. Coordinate with Client Service and Trip Fulfillment teams to ensure high-quality, polished travel arrangements for luxury clients.
Ascend
32 Remote Job Openings at Ascend
Accurately issue flight bookings, manage PNRs, and process ticket changes or refunds using the Sabre GDS system. Ensure high data precision and coordinate with Client Service and Trip Fulfillment teams to deliver polished luxury travel experiences.
Responsible for accurately issuing flight bookings, managing PNRs, and processing ticket changes or refunds using the Sabre GDS. The role involves strict quality control of passenger data and coordinating with client service and fulfillment teams.
The primary responsibility is to accurately and timely issue confirmed airline tickets using the Sabre command-based platform, which involves building Passenger Name Records (PNRs), pricing itineraries, processing changes, voids, and refunds according to fare rules. This role requires working independently within clear processes, managing the Sabre queue, and ensuring meticulous quality control over all booking details before ticket issuance.
The primary duty is to accurately and timely issue confirmed airline tickets using the Sabre command-based system based on client-approved bookings. This involves building and managing Passenger Name Records (PNRs), pricing itineraries, processing exchanges, voids, and refunds according to fare rules.
The primary responsibility is to accurately and timely issue confirmed airline tickets using the Sabre command-based system based on client-approved bookings. This involves building and managing Passenger Name Records (PNRs), pricing itineraries, processing exchanges, voids, and refunds according to fare rules.
The primary duty is to accurately and timely issue confirmed airline tickets using the Sabre command-based system based on client-approved bookings, managing PNRs, pricing itineraries, and processing exchanges or voids according to fare rules. This involves rigorous quality control over passenger data and adherence to strict processing windows for tasks arriving via the Sabre queue.
The primary duty is to accurately and timely issue confirmed airline tickets using the Sabre command-based system based on client-approved bookings. This involves building and managing Passenger Name Records (PNRs), pricing itineraries, processing exchanges, voids, and refunds according to fare rules.
The role involves owning client requests from start to finish, which includes executing complex flight searches across various strategies like award travel and premium fares, and building polished, well-structured quotes with clear reasoning for high-expectation travelers. Responsibilities also cover maintaining high-touch, fast, and professional communication, ensuring 100% data accuracy in workflow systems, and facilitating seamless handovers to fulfillment teams.
The role involves owning client requests from start to finish, which includes executing complex flight searches across various strategies like award travel and premium fares, and building polished, well-structured quotes with clear reasoning for high-expectation travelers. Responsibilities also cover maintaining high-touch, fast, and professional communication, ensuring 100% data accuracy in workflow systems, and facilitating seamless handovers to fulfillment teams.
The role involves owning each client request from start to finish, which includes executing complex flight searches across various strategies like award travel and premium fares, and building polished, well-structured quotes for high-expectation travelers. Responsibilities also cover maintaining high-touch, professional communication, ensuring 100% data accuracy in workflow systems, and facilitating seamless handovers to fulfillment teams.
The role involves owning client requests from start to finish, which includes executing complex flight searches across various strategies like award travel and premium fares, and building polished, well-structured quotes with clear reasoning for high-expectation travelers. Responsibilities also cover maintaining high-touch, fast, and professional communication, ensuring 100% data accuracy in workflow systems, and managing seamless handovers to fulfillment teams.
The role involves owning each client request from start to finish, which includes executing complex flight searches across various strategies like award travel and premium inventory, and building polished, well-structured quotes for high-expectation travelers. Responsibilities also cover maintaining high-touch, professional communication, ensuring 100% data accuracy in workflow systems, and facilitating seamless handovers to fulfillment teams.
The role involves owning each client request from start to finish, which includes executing complex flight searches across various strategies like award travel and premium inventory, and building polished, well-structured quotes with clear reasoning for high-expectation travelers. Responsibilities also cover maintaining high-touch, professional communication, ensuring 100% data accuracy in workflow systems, and facilitating seamless handovers to fulfillment teams.
The role involves owning client flight requests from start to finish, which includes executing complex searches across award travel, loyalty redemptions, and premium fares, and delivering polished, accurate quotes within strict service level agreements. Responsibilities also cover maintaining high-touch client communication, ensuring 100% data accuracy in workflow systems, and facilitating seamless handovers to fulfillment teams.
The role involves owning client flight requests from start to finish, which includes executing complex searches across award travel, loyalty redemptions, and premium fares, and delivering polished, accurate quotes promptly. Responsibilities also cover maintaining high-touch client communication, ensuring 100% data accuracy in workflow systems, and facilitating seamless handovers to fulfillment teams.
The role involves leading and coaching a team of Client Service Members while personally managing VIP and high-complexity luxury travel bookings, ensuring five-star service delivery at scale. Responsibilities include mastering complex travel optimization, maintaining high SLA adherence and quote accuracy, and handling escalations with confidence.
The role involves leading and coaching a team of Client Service Members while personally managing VIP and high-complexity luxury travel bookings, ensuring five-star service delivery at scale. Key duties include mastering complex travel optimization, maintaining high SLA adherence and quote accuracy, and handling escalations with confidence.
The role involves leading and coaching a team of 3-5 Client Service Members while personally managing VIP and high-complexity travel bookings, ensuring five-star service delivery at scale. Responsibilities include mastering complex travel optimization, maintaining high SLA adherence and quote accuracy, and handling all escalations with confidence.
The role involves leading and coaching a team of Client Service Members while personally managing VIP and high-complexity luxury travel bookings using advanced optimization strategies. Responsibilities include ensuring high service quality, maintaining SLA adherence, and owning the complete client journey from intake through delivery.
The Concierge Manager owns shift-level operations across Client Service, Ticketing, Trip Fulfillment, and Quality Assurance, leading Team Leads who manage specialists in each function to ensure five-star client experiences and smooth shift operations. Responsibilities include daily coaching, real-time decision-making during shifts, maintaining high SLA adherence, and driving process excellence through documented improvements.
The Concierge Manager owns shift-level operations across Client Service, Ticketing, Trip Fulfillment, and Quality Assurance, leading Team Leads and ensuring every client receives a five-star experience while maintaining operational smoothness. Responsibilities include daily coaching, real-time decision-making during shifts, managing escalations, and driving process excellence through documented improvements.
This role involves personally handling VIP and high-complexity travel clients while leading and coaching a team of 3-5 Client Service Members to ensure five-star service delivery at scale. Key duties include mastering complex travel optimization, maintaining high SLA adherence, and supervising all team communications and searches during shifts.
The Concierge Manager owns shift-level operations across Client Service, Ticketing, Trip Fulfillment, and Quality Assurance, leading Team Leads to ensure every client receives a five-star experience and every shift runs smoothly. Key duties include daily coaching, real-time operational decision-making, maintaining high SLA adherence, and driving documented process improvements monthly.
The manager will lead 3-4 Team Leads across client service, ticketing, trip fulfillment, and process management, owning shift-level operations and ensuring five-star treatment for clients. Key duties include daily coaching, real-time decision-making during shifts, maintaining high SLA adherence, and driving documented process improvements monthly.
The manager will lead 3-4 Team Leads across client service, ticketing, trip fulfillment, and process management, providing daily coaching and ensuring five-star treatment for clients during their shift. They will also be responsible for driving process excellence by submitting documented improvements monthly and solving systemic inefficiencies.
The Concierge Manager will lead and develop a team of Team Leads across various concierge functions, ensuring exceptional client service and operational excellence. They will also be responsible for managing shift operations and driving process improvements to enhance efficiency and quality.
Lead a team of Client Service Members while personally handling VIP and high-complexity clients. Ensure every interaction reflects Ascend's commitment to effortless luxury and maintain high service standards.
The Concierge Manager will lead and develop a team of Team Leads across various concierge functions, ensuring exceptional client service and operational excellence. They will also be responsible for managing shift operations, resolving complex issues, and driving process improvements.
Lead a team of Client Service Members while personally handling VIP and high-complexity clients. Ensure every interaction reflects Ascend's commitment to effortless luxury and maintain high service standards.
The Client Service Team Lead will manage a team of Client Service Members while personally handling VIP and high-complexity clients. They will ensure that every client interaction reflects the company's commitment to effortless luxury and maintain high service standards.
The Concierge Manager will lead shift-level operations across client service, ticketing, trip fulfillment, and process management, ensuring exceptional client experiences. They will manage a team of Team Leads, oversee client-facing operations, and drive process improvements.
