Design, develop, and support workflows, automation, and integrations within the Halo ITSM platform. Enhance service catalogs, CMDB functionality, and self-service portals to improve enterprise IT service delivery.
Arctiq
11 Remote Job Openings at Arctiq
Lead the implementation of secure data exchange automation using the Kiteworks platform, focusing on API integrations and managed file transfers. Ensure all workflows comply with regulatory frameworks such as GxP, HIPAA, and GDPR through rigorous validation and documentation.
Design and implement Datadog-based observability solutions and lead migrations from legacy monitoring platforms. Configure agents, dashboards, and AI-driven alerting to optimize full-stack visibility across cloud environments.
Design and implement an enterprise-wide Dynatrace observability architecture to standardize telemetry and integrate with systems like ServiceNow. Establish an Observability Center of Excellence and develop AI-driven monitoring and FinOps dashboards.
Lead the consultation, design, and architecture of complex multi-vendor enterprise networking solutions across campus, data center, and cloud domains. Partner with customers to translate business objectives into scalable architectures while providing technical leadership and pre-sales engagement.
Monitor and triage network events and infrastructure incidents in a 24/7/365 environment. Respond to alerts and outages while documenting incidents and collaborating with Tier 2/3 analysts for escalation.
Lead the design, development, and maintenance of AI-enabled automation solutions that integrate with Workday to improve business process efficiency. Collaborate with cross-functional teams to identify optimization opportunities and monitor deployed solutions for peak performance.
The EUC Engineer is responsible for the administration, optimization, and security of the organization's end-user computing environment. This includes managing endpoint platforms, deploying applications, and ensuring system compliance and security baselines.
Architect and operationalize an enterprise identity and access management program across AWS, Azure, and GCP environments. Lead zero trust initiatives and embed IAM guardrails into IaC templates and CI/CD pipelines.
Lead the delivery of complex identity-centric and Microsoft 365 security projects for mid-market and enterprise clients. Act as a trusted advisor guiding customers through the assessment, design, and implementation of secure, scalable cloud and hybrid environments.
The Client Director will collaborate with clients to understand technological needs and architect custom IT solutions across product, professional service, and managed service offerings. This role involves driving sales and profitability objectives while maintaining strong client relationships and achieving gross profit targets and sales quotas.