The Business Development Representative is responsible for generating leads through cold calling and setting quality appointments for sales executives. They will also maintain the CRM database and support the sales team in converting prospects into customers.
The Customer Sales Executive is responsible for maintaining and growing an assigned book of business by securing renewals and upsells within a Global 2000 client base. They will lead the sales process, develop account marketing plans, and collaborate with internal teams to ensure high customer ROI and satisfaction.
The role is responsible for achieving sales quotas by selling recovery audit services to existing and prospective clients. This includes managing complex solution sales, developing marketing plans, and maintaining sales forecasts.
The Customer Success Manager serves as a subject matter expert to drive customer adoption, satisfaction, and value realization for apexportal solutions. They are responsible for managing C-level relationships, conducting Executive Business Reviews, and identifying incremental business opportunities through cross-sell and upsell strategies.
The role bridges sales, product, and delivery by guiding enterprise prospects through discovery, demonstrations, and value realization. It involves designing tailored solutions and defining technical implementation scopes to ensure successful SaaS deployment.
