The Material Damage Claims Specialist is responsible for completing internal estimates, appraisals, and valuations for the REPO Plus department. They also serve as subject matter experts, conducting audits of external estimates and providing training on physical damage processes.
The Implementation Manager oversees the successful delivery of projects by managing timelines, project teams, and stakeholder communication. They are responsible for detailed planning, risk mitigation, and ensuring project goals are met within defined constraints.
The Lender Task Administrator manages day-to-day CPI/LPI operations, including auditing notices, processing premiums, and resolving discrepancies. They also collaborate with internal teams to analyze loan data and ensure high-quality service delivery for client portfolios.
The specialist is responsible for verifying insurance information by handling inbound and outbound calls to insurance companies and lenders. They must maintain accurate loan histories and resolve customer inquiries with professionalism and speed.
The Director of Specialty Operations oversees workflow, KPI management, and regulatory compliance for specialty insurance products across multiple locations. This role also focuses on delivering excellent customer service, managing vendor relationships, and developing staff to meet departmental financial and operational goals.
Facilitate training programs for clients both on-site and virtually while acting as a key support contact. Manage facilitator scheduling, travel logistics, and provide coaching and onboarding for external facilitators.
