Provide technical support for cloud and embedded integration platforms by troubleshooting complex API and data pipeline issues. Collaborate with engineering and product teams to advocate for customer needs and improve product documentation and processes.
You will serve as the primary technical escalation point for database-related issues, troubleshooting complex replication and integration problems. Additionally, you will contribute directly to open-source database connectors and collaborate with engineering teams to drive product improvements.
Serve as the primary technical escalation point for database-related issues and contribute directly to open-source database connectors. Collaborate with engineering and product teams to root-cause complex bugs and improve the reliability of the data integration platform.
You will own the full enterprise sales cycle, from discovery and technical evaluation to negotiation and closing new business. You will also build and maintain a healthy pipeline through inbound opportunities, outbound prospecting, and strategic account development.
