Support Engineer I
Provide technical support via phone, chat, and email to resolve software challenges for resellers and customers. Collaborate with development teams to report bugs and verify software fixes and updates.
Remote Support Engineer Jobs (722)
Dedicated Linux Desktop & Devices Support Engineer, Singapore
Deliver technical support for the full Ubuntu Desktop and Server stack, managing cases from qualification to resolution. Collaborate with customers via phone and ticketing systems while contributing to the internal knowledge base.
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Support Engineer (L1/L2) — Developer Track | SaaS Startup 51 applicants
Manage the L1 support queue and resolve L2 technical bugs within a proprietary Microsoft stack. Transition into feature development and deeper technical work as codebase familiarity increases.
Support Engineer
The Support Engineer will own the end-to-end technical customer support experience, troubleshooting complex issues across an API-driven platform. They will collaborate with engineering teams to resolve bugs and create documentation to improve client self-sufficiency.
End User Technical Support Engineer 15 applicants
The engineer provides onsite and remote technical support for desktop environments, hardware deployment, and conference room equipment. They are responsible for resolving incidents, managing assets, and collaborating with global teams to optimize end-user services.
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Principal Cloud Support Engineer
Serve as the highest technical escalation point for complex cloud storage issues and lead root cause investigations. Drive operational excellence by owning technical training programs and providing white-glove advisory support to strategic enterprise customers.
Technical Support Engineer Welding
Act as the primary technical contact for representatives and partners to resolve welding-related issues and ensure high-quality service. Coordinate regional events, deliver training sessions, and facilitate communication between regional partners and the international headquarters.
Application Support Engineer
Lead enterprise Software Asset Management delivery with a focus on Oracle, IBM, and Microsoft licensing compliance. Manage SAM tool implementations and lead teams in preparing Effective License Positions (ELP) and optimizing costs.
Application Support Engineer
The role focuses on SAP license compliance, including interpreting licensing terms, analyzing consumption, and preparing Effective License Position (ELP) outputs. It also involves managing Tier-2 and Tier-3 publishers using tools like Flexera or ServiceNow SAM Pro.
Application Support Engineer
Lead client-facing Software Asset Management delivery focusing on SAP, IBM, and Microsoft to create defensible Effective License Positions. Manage a delivery team and oversee the functional implementation of SAM tools like Flexera and ServiceNow SAM Pro.
Application Support Engineer
The role focuses on providing IBM licensing expertise, specifically managing sub-capacity licensing and preparing Effective License Positions (ELP). It involves validating software installations across hybrid environments and using SAM tools to ensure compliance and optimize license usage.
Application Support Engineer
The role focuses on the functional implementation, maintenance, and operational enablement of SAM tools like Flexera or ServiceNow SAM Pro. Key duties include managing license reconciliation, entitlement mapping, and supporting publisher Effective License Position (ELP) activities.
Application Support Engineer
Responsible for the end-to-end implementation, configuration, and deployment of SAM tools to meet customer requirements. This includes managing system health, performing maintenance, and coordinating technical resolutions with vendors.
Integrations Support Engineer - Further 225 applicants
Configure and maintain integrations between the AI platform and external CRM or database systems while troubleshooting technical data flows. Provide direct technical support and frontend customization for clients to ensure seamless platform adoption and performance.
Network Support Engineer
Develop, validate, and optimize VyOS networking solutions through the design of PoC scenarios and feature testing. Diagnose complex network issues and maintain detailed technical documentation to support internal and external stakeholders.
Application Support Engineer
The role involves identifying and solving issues within critical business systems by developing and maintaining Python scripts. Responsibilities include customizing solutions to meet business requirements and assisting development teams in reproducing software issues.
Staff Application Support Engineer
Lead Level 2 application support and design automated systems to improve production operations and incident management. Collaborate with engineering and product teams to reduce failure modes and implement AI-enabled support capabilities.
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Technical Support Engineer
Support and troubleshoot application issues on Linux-based systems and clusters for CSP clients. Manage support cases, perform root cause analysis, and collaborate with Engineering to improve product operability.
Production Support Engineer-REMOTE-Vancouver
Ensure the stability and performance of critical production systems through monitoring, troubleshooting, and resolving application and data pipeline issues. Implement system enhancements for scalability and reliability while collaborating with cross-functional stakeholders.
Technical Support Engineer APJ
Provide technical assistance to customers using YugabyteDB by troubleshooting issues related to distributed databases and cloud infrastructure. Collaborate with internal engineering and product teams to resolve customer challenges and contribute to the knowledge base.
Customer Support Engineer - Europe 23 applicants
The role involves working with European customers to identify and resolve technical issues via a support portal. It also requires collaborating with R&D teams to improve hardware, software, and firmware while supporting pre- and post-sales activities.
Technical Support Engineer
You will own the end-to-end customer support queue by triaging, reproducing, and fixing bugs directly in the codebase. Additionally, you will act as a bridge between customers and engineering, assisting in pre-sales technical conversations and creating documentation to prevent recurring issues.
Support Engineer
The Support Engineer provides comprehensive operational support by managing chemical programs, inventory, and equipment at customer sites. They also conduct performance testing, analyze data to drive improvements, and collaborate with sales teams to address customer concerns.
Sr. Support Engineer
Provide L4-level technical support for SAP PI/PO and CPI landscapes, resolving complex production issues and interface failures. Act as a primary technical expert for integration-related incidents and advisory requests for global customers.
Technical Support Engineer
You will investigate and diagnose complex technical issues by tracing logs and services to identify root causes. Additionally, you will deliver excellent customer support by communicating clearly with users and improving internal documentation and tooling.
Technical Support Engineer (L1 / Frontline Support)
This role acts as the first point of contact for customer support inquiries, focusing on triaging issues, resolving common technical questions related to API usage, onboarding, and billing. Responsibilities include escalating complex issues to senior teams with clear documentation and participating in an on-call rotation.
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Product Support Engineer
The Product Support Engineer will act as the frontline contact for customers, providing timely and accurate responses, educating them on the product, and diagnosing, troubleshooting, and resolving technical issues. Responsibilities also include managing support workload, improving internal processes, expanding documentation, and participating in an on-call rotation.
Sr. Support Engineer, SAP - HR/Payroll
The Senior Support Engineer will provide exceptional remote support for mission-critical SAP HR/Payroll applications globally, focusing on researching, troubleshooting, and delivering solutions for issues related to HR/Payroll, Personnel Administration, and Time Management. This includes diagnosing issues and configuring, testing, and delivering fixes in complex, integrated environments, with a mandatory focus on UK payroll regulations.
Telecom Systems Support Engineer (Level 2/3)/ Plainview, NY
This role involves serving as a key escalation point for live production telecom systems, requiring investigation and resolution of complex incidents across OS, network, application, and database layers. Responsibilities also include platform operations, supporting legacy systems during end-of-life transitions, and performing system health monitoring.
Cloud Support Engineer
The Cloud Support Engineer will investigate and resolve complex customer issues related to Canonical’s products while ensuring high customer satisfaction. They will engage directly with customers and contribute to knowledge base articles.
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Top Companies Hiring Remote Support Engineers
How much do remote Support Engineer jobs pay?
The average salary for remote Support Engineers is $107,428 per year. This is based on data from 80 job openings. We use the yearly salaries in US dollars from these job postings to calculate salary expectations. Below is a breakdown of salary data by years of experience:
| Experience | Salaries counted | Average salary |
|---|---|---|
| Entry-level0–2 years | 3 | $69,153 |
| Junior2–5 years | 48 | $100,259 |
| Senior5–10 years | 27 | $122,969 |
What skills do remote Support Engineer jobs ask for?
We reviewed 323 job postings for remote Support Engineers and found these are the skills employers ask for most often:
| Skill | Share of job posts |
|---|---|
| Troubleshooting | 56% |
| Technical Support | 54% |
| SQL | 25% |
| Python | 24% |
| Linux | 22% |
| Communication | 21% |
| Customer service | 19% |
| Incident management | 18% |
| Networking | 16% |
| Technical documentation | 15% |
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