WORK FROM HOME CUSTOMER SUPPORT ANALYST

Your Employment Solutions (YES), an award-winning leader in the Utah jobs market, is currently hiring work from home, bilingual Customer Support Representatives for an established and growing company located in Highland, Utah. REASONS YOU'LL LOVE WORKING FOR YES! We care about you and work hard to match you the right job! One that fits your skills and needs! We're a 6X winner of Best Places to Work and 2X winner of Utah's Best of State staffing agency! COMPANY DESCRIPTION: This company is seeking Work From Home Customer Support Representatives! This is a fun and unique place to work! This is a rare opportunity for a work from home position. This company offers employees a culture that emphasizes performance, productivity, and collaboration. You will be empowered and engaged working with like-minded individuals who are driven and passionate about contributing to a market-leading software organization with proven technology. JOB DUTIES: Your job will include scheduling patient surgeries, answering phones, explaining to patients how we work and our fees, answering questions, taking down insurance information, scheduling and running financing applications, coordinating with the local surgery managers. You will be part of a call center team supporting 4 markets and 16 offices that specialize in wisdom teeth removal. REQUIRED QUALIFICATIONS: Must be able to Read, Write, and Translate in English and Spanish Must live in Utah You need to have amazing people skills, be incredible on the phone, be a team player and very detail oriented. Candidate must have at least 3+ months of prior sales, upselling, and customer support. Must have 50 to 100 Mbps download speed and at least 10 Mbps upload speed. SHIFT: Monday Friday, 8:30am - 5:00pm or 10:00am - 6:30pm & every sixth Saturday from 8:00am - 4:00pm