Strategic Account Manager (CSP Control Center)
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AI Summary
The Strategic Account Manager is responsible for driving net-new enterprise sales by identifying and closing opportunities within the Microsoft Cloud partner ecosystem. This role involves managing the full sales cycle, from outbound prospecting and executive engagement to commercial negotiation and contract execution.
This is a remote position.
Location: Currently remote, may transition to onsite in future
About CSP Control Center (C3)
CSP Control Center (C3) is a rapidly growing Cloud Commerce Platform that helps cloud providers modernize how they sell, manage, and monetize cloud services. Our platform brings together subscription management, automated billing, customer self-service, payments, marketplace capabilities, and business intelligence into a single, scalable solution. While deeply rooted in the Microsoft Cloud ecosystem, C3 is evolving into a multi-cloud commerce platform designed to simplify cloud operations for technology providers worldwide.
Position Overview
We are seeking a highly motivated, target-oriented Strategic Account Manager to drive net-new enterprise sales for CSP Control Center (C3). This is a pure hunter role, responsible for identifying, engaging, and winning large Microsoft Cloud partners across North America and Europe.
The ideal candidate is passionate about enterprise sales, excels at consultative selling, and has a proven track record of closing complex SaaS opportunities. This role requires someone who enjoys building opportunities from the ground up through strategic account research, outbound prospecting, executive engagement, and disciplined pipeline management.
Key Responsibilities
New Business Development
- Own and consistently achieve monthly, quarterly, and annual new business revenue targets.
- Identify, qualify, and close strategic opportunities within Microsoft Direct Bill Partners, Indirect Providers, and other enterprise cloud organizations.
- Conduct extensive account research to identify target organizations, key decision-makers, buying centres, and business opportunities.
- Build and execute account penetration strategies for named enterprise accounts.
- Generate qualified opportunities through outbound prospecting, cold outreach, referrals, networking, LinkedIn, partner engagement, and industry events.
- Build and maintain a healthy pipeline capable of consistently achieving assigned revenue targets.
- Drive new logo acquisition and contribute significantly to C3's global growth.
Enterprise Sales
- Own the complete enterprise sales cycle from prospecting and discovery through proposal, negotiation, and contract execution.
- Understand customer business challenges and position C3 as a strategic Cloud Commerce Platform.
- Deliver executive-level presentations, product demonstrations, business cases, and ROI-driven proposals.
- Engage and influence C-level executives, Cloud Practice Leaders, Operations Directors, Finance Leaders, and other key stakeholders.
- Lead commercial negotiations and successfully close high-value enterprise SaaS opportunities.
Market Development
- Research emerging cloud providers, Microsoft partners, and enterprise technology organizations to identify new business opportunities.
- Develop territory strategies to increase C3's presence across North America and Europe.
- Monitor market trends, customer needs, and competitive offerings to identify whitespace opportunities.
- Represent C3 at industry events, conferences, webinars, and executive networking forums.
Pipeline & Forecast Management
- Maintain accurate opportunity records and sales activities within the CRM.
- Prepare reliable monthly and quarterly sales forecasts.
- Participate in regular pipeline reviews and deal strategy sessions.
- Ensure strong pipeline coverage and predictable revenue generation.
Cross-Functional Collaboration
- Work closely with Marketing, Product Management, Solution Engineering, Partner Success, and Leadership to:
- Improve lead quality and conversion rates.
- Develop winning sales strategies.
- Share market intelligence and customer feedback.
- Ensure a seamless customer acquisition experience.
Key Performance Indicators (KPIs)
- Revenue
- New Annual Recurring Revenue (ARR)
- New Logo Acquisition
- Monthly, Quarterly & Annual Quota Achievement
- Average Contract Value (ACV)
- Sales Effectiveness
- Pipeline Coverage
- Win Rate
- Sales Cycle Duration
- Forecast Accuracy
- Opportunity Conversion Rate
- Business Development
- Qualified Opportunities Generated
- Executive Meetings Conducted
- Strategic Account Plans Developed
- Proposal-to-Close Ratio
Requirements
- 7–12 years of enterprise B2B SaaS or technology sales experience.
- Proven track record of consistently exceeding new business revenue targets.
- Extensive experience in enterprise hunting, including account research, lead generation, outbound prospecting, and new logo acquisition.
- Demonstrated success selling enterprise software solutions into North American and European markets.
- Experience managing complex, multi-stakeholder enterprise sales cycles.
- Strong commercial negotiation, presentation, and executive communication skills.
- Experience using CRM platforms such as HubSpot, Salesforce, or equivalent.
- Bachelor's degree in Business, Engineering, or a related discipline. MBA is preferred.
Preferred Experience
- Experience selling enterprise software within the Microsoft Cloud ecosystem.
- Familiarity with Microsoft CSP, Azure, Microsoft 365, cloud commerce, or subscription-based platforms.
- Experience working with enterprise customers across the United States, Canada, the United Kingdom, and Europe.
- Knowledge of enterprise sales methodologies such as MEDDICC, Challenger, SPIN Selling, or Solution Selling.
Core Skills & Competencies
- Enterprise New Business Development
- Strategic Account Research & Planning
- Outbound Prospecting & Lead Generation
- Enterprise SaaS Sales
- Consultative & Value-Based Selling
- Executive Relationship Management
- Commercial Negotiation
- Pipeline & Forecast Management
- Territory Development
- CRM Management
- Business Acumen
- Excellent Written & Verbal Communication
What Success Looks Like
Within your first 12 months, you will:
- Consistently exceed assigned revenue and new logo acquisition targets.
- Build a predictable pipeline of enterprise opportunities across North America and Europe.
- Secure multiple strategic enterprise customer wins.
- Develop trusted relationships with senior business and technology executives.
- Establish yourself as a trusted advisor in cloud commerce transformation.
- Contribute significantly to C3's continued global growth.
Why Join C3?
At C3, you'll be part of a fast-growing SaaS company redefining cloud commerce. You'll have the opportunity to engage with some of the world's largest cloud providers and technology partners, solve complex business challenges, and directly influence the growth of an innovative platform that is evolving into a global multi-cloud commerce solution.
If you're an ambitious enterprise sales professional who thrives on winning strategic accounts, exceeding targets, and building lasting customer relationships, we'd love to hear from you.
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