Senior Manager, Revenue Operations

About the role

As Senior Manager, Revenue Operations, you own the systems, data, and process that power our go-to-market engine end to end: HubSpot and the wider GTM stack, the reporting and forecasting leadership plans around, the deal desk, and the pipeline process that keeps it all clean. 

• This is a senior individual-contributor role, a builder with the judgment of a leader. You will partner with our Heads of Sales, Marketing, and Finance, translate their priorities into one coherent operation, and do the hands-on work yourself, from the CRM field to the leadership dashboard. To keep the role focused, it does not own sales compensation design, quota setting, or territory design; those sit with other teams today. 

You will have meaningful ownership from the start and the trust to form a point of view, push back with data, and move the work forward. 

What you'll do

•  GTM Systems & CRM (HubSpot) 
• • Own HubSpot administration end to end: fields, pipelines, workflows, permissions, and user management. 

• • Own the customer lifecycle in the CRM, from net-new lead through renewal and upsell, and maintain data quality and completeness across leads, contacts, companies, deals, and other core objects. 

• • Manage integrations and data flow between HubSpot and the rest of the GTM stack. 

• • Own the broader tech stack, including sequencing tools, dialers, call recording, and other platforms across marketing, sales, and CS, and lead evaluations, purchases, and deprecations of GTM tooling. 
• Reporting, Forecasting & GTM Analytics 
• • Build a single source of truth for top-level KPIs and full-funnel reporting, and maintain dashboards leadership can self-serve. 

• • Own recurring revenue and pipeline reporting for leadership meetings, including the analysis and insight, not just the data pull. 

• • Own the forecast process and cadence across GTM teams, deliver one consolidated forecast to Finance on a fixed calendar, and track forecast accuracy over time. 

• • Support quarterly planning: build pipeline-coverage and metrics targets by segment and channel, worked back from the company revenue plan so GTM targets and the financial plan align. 
• Pipeline, Process & Deal Desk 
• • Design and maintain sales stages and exit criteria, building on work already underway, and own pipeline hygiene: stale deals, missing data, and process adherence. 

• • Run the deal desk as the first point of contact for reps on pricing, discounts, and non-standard terms, enforcing the approval thresholds Finance sets. 

• • Flag revenue-recognition implications before deals close, own a clean handoff from closed-won to billing, and route contracts with Finance and Legal. 
• Enablement, Automation & Documentation 
• • Design the tech stack to be self-serve and scalable, with automation and templates as the default, and build foundational GTM system projects such as lead scoring, routing, and lifecycle automation. 

• • Create and maintain comprehensive documentation and training for the systems you own. 

• • Communicate the GTM systems roadmap and project status to the wider team for transparency and prioritization. 

• • Stay current on new features and technology, especially AI, and make recommendations to the team. 

Qualifications

• 6+ years in RevOps, Marketing Ops, or Sales Ops at a B2B SaaS company. 

• Deep, hands-on HubSpot administration across the full platform, not specialized in a single area such as marketing. You have seen it all, and prior sole-admin experience is a strong plus. 

• A track record of cleaning, building, and scaling HubSpot to meet a growing business’s needs. 

• Working knowledge of B2B SaaS KPIs and the purchase, quoting, and contracting process. 

• Direct, data-driven communication, and genuine comfort pushing back on leadership. 

• Transparency and accountability in your status updates and on the current state of the systems. 

• Experience using AI to multiply your productivity and insight (Claude preferred). 

• Hands-on email and landing-page development, mostly HTML and CSS, is a plus. 

• Familiarity with the Microsoft 365 ecosystem is a plus. 

Why Orchestry?

• Work that matters: Join a growing, remote-first SaaS company solving real problems for organizations navigating the complexity of Microsoft 365. 

• Real ownership: Build and scale the revenue operations discipline from the ground up. 

• Flexibility with accountability: We trust people to work in the way that works best for them while staying accountable for meaningful outcomes. 

• A smart, kind, no-ego team: People show up, work across departments, and care more about getting to the right answer than being the person who had it first. 

• Competitive compensation, equity, and benefits.