Research Training & Education Manager (School of Medicine - Central Finance)

The Research Finance at the Johns Hopkins University School of Medicine is seeking a Research Training & Education Manager.

This position leads the development, delivery and continuous improvement of training and education programs supporting research administration across the School of Medicine (SOM). This position serves as the primary resource for research administration learning and development, designing and implementing onboarding, continuing education, and competency-based training programs for SOM research professionals. The role oversees the administration and strategic direction of SOM research training initiatives, including curriculum development, stakeholder engagement, knowledge management, and governance of training resources. The position will collaborate with research operations leadership, subject matter experts, and institutional partners to identify learning needs, promote best practices, and ensure research administration staff have the knowledge and resources necessary to support compliant and effective research operations.

Specific Duties & Responsibilities

Research Training Development & Delivery

• Lead the development, implementation, delivery, and continuous improvement of SOM research administration training and education programs.
• Lead the planning, development, and delivery of the semiannual SOM Research Administration Boot Camp.
• Develop structured onboarding and continuing education programs for employees with pre-award, post-award, research finance, compliance, and other research administration responsibilities.
• Conduct training needs assessments to identify knowledge, competency, and process gaps across SOM research administration.
• Perform audience and job analyses, as appropriate, to identify required competencies and develop targeted educational solutions.
• Develop learning objectives, curricula, instructional materials, job aids, reference materials, and other educational resources.
• Design training using multiple delivery methods, including instructor-led, virtual, self-directed, on-the-job, and other appropriate learning approaches.
• Develop refresher and targeted training in response to changes in institutional policies, sponsor requirements, systems, processes, or identified areas of risk.
• Facilitate training sessions and learning activities and coordinate with co-facilitators and subject matter experts.
• Collaborate with university and SOM subject matter experts to ensure the technical accuracy and relevance of training materials.
• Review and revise educational materials as business processes, systems, policies, and requirements evolve.
• Incorporate appropriate knowledge assessments, evaluations, and other methods for measuring learning outcomes and program effectiveness.

Research Training Program Administration & Stakeholder Engagement

• Serve as the primary point of contact for SOM Research Training and Education.
• Manage and monitor the centralized SOM Research Training email account.
• Respond to inquiries regarding research administration training, educational resources, and related requirements in a timely and professional manner.
• Triage policy, compliance, system, or technical questions to appropriate subject matter experts when issues require expertise outside the position’s scope.
• Coordinate instructors, speakers, subject matter experts, schedules, registration, participant communications, evaluations, and follow-up activities for educational programs.
• Maintain accurate records of training participation and completion.
• Coordinate follow-up regarding required training, where applicable, and escalate outstanding matters through appropriate channels.
• Maintain standardized training communications, email templates, announcements, schedules, and other program resources.
• Meet with departments and stakeholders to identify specialized learning needs and recommend appropriate training solutions.
• Build collaborative relationships with SOM departments, faculty, research administrators, central offices, research finance, compliance functions, and other institutional partners.
• Ensure stakeholders are informed of new and updated training opportunities and resources.
• Prepare periodic reports summarizing training participation, evaluation results, stakeholder needs, program activities, and opportunities for improvement.

Research Training Knowledge & Content Management

• Provide functional ownership and content governance for the CORA Portal, SOM Research Training resources, and assigned Research Operations SharePoint content.
• Maintain and update training materials, policies, procedures, guidance documents, job aids, announcements, and research administration resource links.
• Coordinate with content owners and subject matter experts to verify that information remains current and aligned with applicable institutional requirements.
• Establish and maintain processes for periodic review and updating of training and educational content.
• Maintain document version control and archive superseded resources.
• Maintain logical site organization, navigation, naming conventions, and consistent presentation of resources.
• Identify opportunities to enhance the usability, accessibility, navigation, and organization of training resources.
• Monitor resource usage and stakeholder feedback to identify opportunities for improvement.
• Provide basic user support for training resources and coordinate resolution of access issues with appropriate technical partners.
• Ensure consistency among formal training materials, job aids, online guidance, and other research administration educational resources.
• Support an organized and sustainable knowledge-management structure for SOM Research Training and Education.

Training Strategy, Assessment & Continuous Improvement

• Develop and maintain an annual strategic plan for SOM Research Training and Education in alignment with Research Operations priorities.
• Anticipate emerging training and education needs arising from changes in sponsor requirements, institutional policies, research systems, business processes, and research administration practices.
• Establish annual training priorities in collaboration with SOM Research Operations leadership and key stakeholders.
• Analyze training participation, evaluations, assessments, inquiries, stakeholder feedback, and identified knowledge gaps to inform program development.
• Develop and implement a training quality-improvement strategy.
• Recommend enhancements to existing programs and identify opportunities for new courses, learning pathways, reference materials, and delivery approaches.
• Establish appropriate measures for evaluating training effectiveness and monitor results over time.
• Identify ways to improve the accessibility, consistency, efficiency, and effectiveness of SOM research administration education.
• Monitor emerging practices and professional developments in research administration and learning and development and incorporate relevant approaches into SOM training programs.
• Provide recommendations to Research Operations leadership regarding future training needs, priorities, and educational initiatives.

Professional Development & Enrichment

• Participate in professional development activities related to research administration, adult education, learning and development, knowledge management, technology, process improvement, and other areas relevant to the position.
• Maintain current knowledge of research administration practices, institutional and sponsor requirements, and emerging learning technologies and methodologies.
• Participate in appropriate professional associations, conferences, workshops, webinars, and educational programs.
• Pursue continuing education and professional credentials, where appropriate, that enhance the effectiveness of SOM Research Training and Education.
• Share relevant knowledge and best practices with SOM Research Operations colleagues and training partners.

• Bachelor's Degree in a related field.
• Four years of progressively responsible directly related experience.
• Additional education may substitute for required experience and additional related experience may substitute for required education beyond high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

• Experience in sponsored research administration, research operations, or research administration training within a higher education, academic medical center, or similarly complex research environment.
• Demonstrated experience developing and delivering adult learning programs, including curriculum development, training needs assessment, and evaluation of learning outcomes.
• Experience with knowledge management and content governance, including Microsoft SharePoint or a comparable platform.

Classified Title: Mgr, Research Training & Education SOM 
Job Posting Title (Working Title): Research Training & Education Manager (School of Medicine - Central Finance)   
Role/Level/Range: ATP/04/PE  
Starting Salary Range: $75,135 - $131,510 Annually ($110,000 targeted; Commensurate w/exp.) 
Employee group: Full Time 
Schedule: Monday-Friday, 8.30am-5.00pm 
FLSA Status: Exempt 
Location: Remote 
Department name: SOM Admin Finance Research Operations  
Personnel area: School of Medicine