Regional Vice President

You report to the Senior Vice President of Operations and lead a region of communities. Your direct reports are the Community Managers across your region. Some of your communities also have a dedicated on-site sales team; those teams report through our sales organization, and you partner with them to drive results. You are the first point of accountability for everything that happens in your region.

You work in close partnership with our home office teams, including Revenue, Collections, Marketing, Home Readiness, Capital Projects, Resident Experience, and People Operations. These teams set the standards and build the tools you and your communities rely on. When a challenge extends beyond your region or points to a systemic gap, you surface it back to the home office with a clear recommendation, so it gets solved once, for everyone.

• Use Havenpark's reporting and dashboards to stay close to how every community is performing and where attention is needed.
• Analyze trends across your region, identify risks early, and put targeted strategies in place to keep every community on track.

• Inspire, coach, and develop your Community Managers to reach their full potential.
• Set clear expectations and hold your team accountable to Havenpark's operating standards, reinforcing them consistently across your region.
• Foster a culture of clear communication and high expectations through regular 1:1s, staff meetings, and hands-on guidance.
• Address performance gaps directly, coaching to improvement and following a fair, consistent accountability process when needed.
• Build a high-performing team by evaluating talent honestly and making strategic staffing decisions.

• Keep home readiness on track so new homes and rehabs are completed on schedule and ready to show and sell, stepping in quickly when timelines slip.
• Ensure capital and rehabilitation projects are delivered to Havenpark standards, on time and on budget, and escalate blockers that cannot be resolved within the region.