Digital Marketing Manager

Website operations

• Own day-to-day website operations including content updates, backups, performance monitoring, and on-call response for site issues
• Manage WordPress CMS including updates, plugins, themes, and third-party integrations
• Build and maintain reusable components and code libraries for efficiency and scalability
• Ensure website is responsive, accessible, and optimized across all devices and browsers
• Monitor and automate lead capture forms and ensure all submissions route correctly to the CRM and sales reps
• Define and track website success metrics including prospect engagement and time-on-site
• Support website accessibility by maintaining digital content and web resources in alignment with accessibility standards and best practices
• Partner with design to translate brand concepts into best-in-class web experiences

Search engine optimization

• Develop and execute a comprehensive SEO strategy aligned with pipeline and revenue objectives
• Own technical SEO including site architecture, crawlability, indexation, page speed, and mobile responsiveness across all digital properties
• Conduct ongoing keyword research, competitive analysis, and market trend monitoring
• Optimize landing pages, metadata, and internal linking for performance
• Partner with content team to integrate SEO best practices into all digital content initiatives
• Report on SEO performance on a regular cadence and adjust strategy accordingly
• Manage and direct agency partners where applicable

Conversion rate optimization (CRO)

• Own conversion rate optimization strategy across the website and landing pages, driving continuous improvement in visitor-to-lead conversion
• Design, execute, and analyze A/B and multivariate tests on landing pages, forms, calls-to-action, and key conversion paths
• Use heatmaps, session recordings, and behavioral analytics to identify friction points and drop-off in the conversion funnel
• Optimize page layouts, forms, and calls-to-action based on testing results and user behavior data
• Partner with content and design to translate CRO insights into higher-converting page experiences
• Establish conversion benchmarks by page and funnel stage, and report on performance trends over time
• Collaborate with sales on lead quality feedback to continuously refine targeting, messaging, and on-page experience

Email marketing

• Own all email marketing execution in Pardot; build and maintain automated nurture workflows tailored to buyer personas and long higher ed sales cycles
• Manage all email drops to narrow and broad segments, including time-sensitive sends, with precision and compliance
• Conduct A/B and multivariate testing on subject lines, content, and send times, and share results to build a culture of continuous improvement
• Monitor and report on email performance metrics: open rates, CTR, conversions, deliverability, leads, and pipeline influence
• Ensure compliance with CAN-SPAM, GDPR, and email best practices
• Maintain email list hygiene and database health on an ongoing basis

Reporting and pipeline visibility

• Own reporting on marketing-generated leads and pipeline performance within Salesforce
• Build and maintain dashboards tracking lead volume, conversion, and pipeline influence by channel and campaign
• Partner with Sales to ensure accurate campaign attribution and lead source tracking within Salesforce
• Deliver a regular reporting cadence to Marketing and Sales leadership on lead-to-pipeline performance, surfacing trends and opportunities for optimization

Paid media

• Manage a targeted paid media budget across select platforms (e.g. LinkedIn, Google) in support of key campaigns
• Own campaign setup, audience targeting, and ongoing optimization within budget
• Monitor and report on paid performance metrics: CTR, CPL, conversions, and pipeline influence
• The responsibilities listed above are representative of the role and may be adjusted to meet organizational priorities.

• 7+ years in a digital marketing, marketing operations, or demand generation role with hands-on ownership of website CMS and Pardot
• Proven experience managing WordPress at an operational level: CMS administration, plugin management, integrations
• Strong SEO background including technical SEO, keyword strategy, and performance reporting
• Experience with conversion rate optimization, including A/B testing, landing page optimization, and funnel analysis
• Experience building and managing automated email nurture programs in Pardot or equivalent marketing automation platforms
• Experience building and maintaining reports and dashboards in Salesforce, particularly around lead and pipeline performance
• Highly analytical, comfortable owning dashboards, attribution reporting, and pipeline data
• Able to manage multiple workstreams simultaneously without losing quality or deadlines
• Naturally curious with a strong attention to detail
• Self-directed and comfortable operating without a large team; this is a high-ownership individual contributor role

• Experience in higher education, edtech, or complex B2B services with long sales cycles
• Working knowledge of paid media platforms (e.g. LinkedIn Ads, Google Ads) and experience managing a targeted budget
• Experience with Google Analytics and/or equivalent web analytics and testing tools
• Experience working within a Salesforce environment (e.g. lead routing, form integrations) as it relates to marketing systems
• Experience with HEP or similar higher ed contact databases
• Exposure to ABM strategy and execution

What You Can Expect from Us

At CampusWorks, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits for full-time employees, and professional development opportunities are a few of the many reasons that CampusWorks is a great place to build your career.

Our employees enjoy:

Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of students and educators. CampusWorks Inc., as a large consulting firm,  provides its employees with an opportunity to work both onsite and remotely with our clients across the United States and in Canada.  With the nature of our clients’ work evolving quickly,  we’re all being asked to support larger CampusWorks initiatives. Upon joining CampusWorks in a consulting role, your talent and expertise may be applied to a range of projects, assignments, and clients. 

A CEO who cares. Chairman and CEO Liz Murphy has made it her mission to create a culture that appreciates and takes good care of its people. As a result, being an employee of CampusWorks feels like being a member of a big family.

A virtual and onsite workplace. In an effort to reduce our environmental footprint, CampusWorks became a virtual company in 2012. As such, our team members are located across the U.S. and Canada, where they work from their home offices and at client sites.

Flexibility. We value work-life balance because we know that happy employees create happy customers. That's why CampusWorks offers both full-time and part-time 1099 consulting career opportunities to fit life's unique demands.

A company that gives back. Every year CampusWorks proudly supports numerous charitable fundraising initiatives that align with our vision to make higher education accessible to everyone.

 At CampusWorks, we value the unique backgrounds, experiences, and perspectives each CampusWorker (we call ourselves CampusWorkers) brings to our workplace each day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you are passionate about higher education and creating Happy Campuses, let's talk!  If you’re a close but not exact match with the description, we hope you’ll still consider applying.  

About CampusWorks

Founded in 1999, CampusWorks is dedicated to helping higher education overcome business and technological challenges that stand in the way of student success and completion. We work with community colleges, technical colleges, four-year public and private institutions, multi-college districts, and statewide higher education systems to tackle problems big and small. Our services are rooted in systems thinking and reach across the institution—from Student Services to Human Resources to Finance to Academics—to achieve transformative results.

Want to learn more about life at CampusWorks? Visit https://www.campusworksinc.com/about/ to see how we empower Higher Education to reach its full potential

Friendly Note to External Agencies:

At CampusWorks, we kindly request that you please refrain from submitting blind submissions or resumes/CVs on behalf of recruitment agencies. To ensure a smooth and effective collaboration, we would like to inform you that any candidates sent to us without a signed agreement in place will regrettably not be accepted or considered as a submission.

CampusWorks, Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.

Notice to all Applicants:

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