Commercial Sales Executive

Welcome to Pioneer Square Brands, a dynamic and innovative company at the forefront of the consumer goods industry. Committed to delivering high-quality products, we take pride in our dedication to excellence, creativity, and customer satisfaction. With a diverse portfolio featuring renowned brands (Brenthaven, Gumdrop, and VAULT), our mobile technology accessories ensure our customers achieve successful technology deployments. Our team comprises passionate individuals united by a shared vision to shape the future of our industry. If you are seeking a challenging and rewarding position in a fast-paced environment where your ideas are highly valued, join us at Pioneer Square Brands and become an integral part of our exciting journey.

Our Core Purpose: We ensure mobile technology works so that people can focus on what matters.

Our Core Values:

• Genuine and Respectful
• Pride in Everything We Do
• Excellence through Innovation
• Obsessed with Customer Success

Pioneer Square Brands has a global footprint with office locations in High Point, North Carolina, and Manila, Philippines.

We are actively looking for a highly motivated and energetic professional with a positive attitude who desires to be part of our growing team. 

Title: Commercial Sales Executive

Location: US
Remote, with regular travel to key customers, partners, and events. Preferably based near a regional airport for convenient access to travel.

About the role:

The Commercial Sales Executive is responsible for driving revenue growth by identifying, developing, and closing new business opportunities within the commercial market. This role focuses on building a strong sales pipeline, establishing relationships with prospective business customers, understanding their needs, and presenting tailored product solutions from Pioneer Square Brands' portfolio. You will manage the full sales cycle, from prospecting and initial outreach to negotiation, closing, and account handoff or ongoing relationship management, you will help expand PSB's commercial customer base, strengthen market presence, and deliver sustainable sales growth.

Job Responsibilities:

• Drive New Business Development: Identify, prospect, and engage potential commercial customers through outbound outreach, referrals, networking, industry events, and other lead-generation activities.
• Build and Close the Sales Pipeline: Independently generate, qualify, advance, and close a consistent pipeline of commercial opportunities aligned with revenue targets.
• Understand Customer Needs: Assess customer requirements, business challenges, purchasing processes, and deployment needs to recommend appropriate PSB products and solutions.
• Manage the Full Sales Cycle: Lead opportunities from initial contact and qualification through product presentations, proposals, negotiations, closing, and post-sale coordination.
• Build Customer Relationships: Develop strong relationships with decision-makers, purchasing teams, stakeholders, and other relevant contacts within prospective and existing accounts.
• Develop and Maintain a Sales Pipeline: Build, qualify, prioritize, and manage opportunities to maintain a healthy pipeline and support accurate sales forecasting.
• Meet Sales Targets: Achieve established revenue, new business, pipeline, and other performance targets while maintaining a consistent focus on profitable growth.
• Monitor Market and Competitive Trends: Research industry developments, customer needs, competitor offerings, and emerging opportunities to inform sales strategies and positioning.
• Collaborate Cross-Functionally: Partner with Sales Operations, Marketing, Product, and Customer Support to coordinate sales activities, respond to customer inquiries, and ensure a smooth customer experience.
• Maintain Accurate Sales Records: Keep CRM records updated, including prospect details, customer interactions, opportunity stages, next steps, and sales forecasts.
• Other relevant tasks that may be assigned.

Job Qualifications:

• At least 5 years of experience in B2B sales, commercial sales, business development, or a similar customer-facing sales role.
• Direct experience selling within the food and beverage and hospitality ecosystem, including a practical understanding of restaurant operators, technology partners, and commercial buying processes.
• Demonstrated experience independently prospecting, qualifying leads, developing opportunities, and closing new business.
• Demonstrated ability to independently build pipeline.
• Proven ability to meet or exceed sales quotas, revenue targets, or other measurable sales objectives.
• Experience selling physical products, hardware, consumer goods, technology accessories, or related solutions is preferred.
• Experience managing a sales pipeline and maintaining accurate records using CRM platforms such as Salesforce or HubSpot.
• Strong understanding of the B2B sales process, including lead generation, needs assessment, proposal development, negotiation, and closing.
• Excellent verbal and written communication skills, with the ability to present product value propositions clearly and persuasively.
• Ability to build relationships with stakeholders at different organizational levels and navigate commercial purchasing processes.
• Willingness and ability to travel approximately 40% to 50% of the time for customer visits, sales meetings, trade shows, partner engagements, and industry events.

Skills & Competencies:

• Existing relationships within the F&B technology ecosystem, ideally including POS companies, ISVs, resellers/integrators, or multi-location restaurant and hospitality organizations.
• New Business Development & Prospecting
• Independent Pipeline Development: Demonstrated ability to create and sustain a qualified sales pipeline through proactive prospecting and relationship development.
• Self-Direction and Independent Execution: Ability to prioritize work, make sound decisions, and operate independently while remaining aligned with the company’s established strategy, processes, values, and culture.
• B2B Sales & Consultative Selling
• Lead Qualification & Pipeline Management
• Negotiation & Closing
• Relationship Building & Stakeholder Management
• Product Presentation & Value-Based Selling
• Sales Forecasting & CRM Management
• Communication & Persuasion
• Goal Orientation & Accountability
• Resilience & Adaptability
• Cross-Functional Collaboration

Success Factors:

• Culture and Values Alignment: Builds trust, collaborates openly, embraces feedback, demonstrates accountability, and consistently prioritizes team and company success over individual agendas.
• Pipeline Development: Consistently creates qualified opportunities through proactive prospecting and converts those opportunities into new customers.
• Pipeline Health: Maintains a strong, well-qualified pipeline with sufficient coverage to support sales goals.
• Customer Engagement: Builds productive relationships with decision-makers and maintains consistent follow-up throughout the sales process.
• Sales Conversion: Demonstrates effectiveness in moving opportunities through the sales cycle and closing deals.Forecast Accuracy: Maintains reliable forecasts and timely CRM updates to support business planning.
• Revenue Attainment: Meets or exceeds established sales quotas and revenue targets.
• Sales Execution: Effectively manages prospecting, presentations, proposals, negotiations, and closing activities.
• Cross-Functional Effectiveness: Coordinates successfully with internal teams to deliver a smooth customer experience and support long-term business growth.