Business Development Manager – Australian Remote Staffing

About the Role

We are seeking an experienced and commercially driven Business Development Manager (BDM) based in the India to grow our Australian client base for our remote staffing and offshore workforce solutions.

The BDM will be responsible for the complete business development lifecycle—from identifying Australian businesses that could benefit from offshore staffing, prospecting and engaging decision-makers, conducting discovery meetings, developing staffing solutions and proposals, through to negotiating and closing new clients.

The successful candidate should understand how Australian SMEs and mid-market businesses use offshore teams to reduce operating costs, access skilled talent and scale their businesses.

Key Responsibilities

• Identify and target potential Australian clients across industries such as IT, professional services, retail, eCommerce, logistics, accounting, administration, customer service, digital marketing and other service-based businesses.
  
• Build a qualified B2B sales pipeline through LinkedIn, email campaigns, cold calling, networking, referrals and other outbound channels.
  
• Research target organisations and identify key decision-makers including CEOs, Founders, Managing Directors, COOs, CFOs, HR Managers and Operations Managers.
  
• Conduct discovery meetings to understand the client's business, staffing challenges, required skills, budget and growth plans.
  
• Educate prospective clients on the benefits and operating model of Philippines-based remote staffing.
  
• Recommend appropriate staffing solutions based on the client's requirements.
  
• Work with recruitment and operations teams to translate client requirements into clear candidate/job specifications.
  
• Prepare proposals, quotations, staffing models and commercial presentations.
  
• Manage objections relating to offshore staffing, communication, productivity, security, employee management and remote-working arrangements.
  
• Negotiate commercial terms and progress opportunities through to signed agreements.
  
• Maintain accurate prospect, opportunity and activity information within the CRM.
  
• Develop long-term relationships with Australian clients and identify opportunities to expand existing accounts.
  
• Work closely with recruitment and delivery teams to ensure a smooth transition from sales → recruitment → candidate placement → onboarding → account management.
  
• Track sales performance including leads, meetings, proposals, conversions, pipeline value and revenue.
  
• Provide regular pipeline forecasts and sales reports to management.
  
• Monitor the Australian remote staffing and outsourcing market and provide competitor and customer insights.
  

Key Performance Indicators

Performance will primarily be measured through:

• Qualified Australian leads generated
  
• Decision-maker meetings booked
  
• Sales-qualified opportunities created
  
• Proposals submitted
  
• New clients signed
  
• Remote staff placements generated
  
• Monthly recurring revenue (MRR) acquired
  
• Lead-to-meeting and meeting-to-client conversion rates
  
• Sales pipeline value
  
• Client retention and account expansion
  

Experience & Skills

Essential

• 3+ years of B2B business development, sales or account management experience.
  
• Strong outbound prospecting and lead-generation experience.
  
• Excellent spoken and written English.
  
• Confidence communicating with Australian senior executives and business owners.
  
• Demonstrated ability to conduct online discovery and sales meetings.
  
• Experience preparing commercial proposals and negotiating with clients.
  
• Strong CRM discipline and pipeline management skills.
  
• Comfortable working independently in a fully remote environment.
  
• Ability to work predominantly during Australian business hours.
  

Highly Desirable

• Previous experience selling offshore staffing, remote staffing, recruitment, BPO, outsourcing, managed services or professional services.
  
• Experience selling into the Australian market.
  
• Existing knowledge of the Philippines outsourcing/staffing industry.
  
• Experience using LinkedIn Sales Navigator and CRM platforms such as HubSpot, Salesforce or Zoho.
  
• Understanding of Australian SME and mid-market business environments.
  
• Experience selling recurring-revenue services.
  

Ideal Candidate

We are looking for someone who is more than a lead generator. The ideal BDM can independently take an opportunity from:

Target Account → Decision Maker → Discovery → Staffing Requirement → Proposal (We get involved) → Negotiation → Signed Client → Handover

They should be comfortable speaking directly with Australian business owners and senior managers and be able to sell based on business outcomes, capability and scalability, rather than simply competing on the lowest offshore hourly rate.

Example Staffing Solutions You Will Sell

The BDM may develop clients requiring Philippines-based remote professionals such as:

• Executive and Virtual Assistants
  
• Customer Service Representatives
  
• Finance & Accounting staff
  
• Bookkeepers
  
• Digital Marketing Specialists
  
• eCommerce/Shopify Specialists
  
• Business and Data Analysts
  
• Software Developers
  
• QA/Test Analysts
  
• IT Support staff
  
• Project Coordinators
  
• Recruitment and HR support
  
• Sales Support/SDRs
  
• Data Entry and Administration staff
  
• Supply Chain and Logistics support