You will be responsible for growing sales through inbound and outbound calls while managing relationships with new and existing clients. You will also process solution sales and maintain accurate documentation within the CRM system.
Job Description
As an Associate Account Manager for Best Buy Business, you’ll be responsible for delivering positive experiences for many well-established clients and ensuring they are offered the full capabilities of Best Buy Business. You’ll grow sales through repeat business, inbound and outbound calls and investing in existing customer relationships. Through these activities, you’ll help us achieve financial targets and increase market share of small and medium sized businesses. Best Buy Business for Complex Businesses - Best Buy
This role is remote eligible, which means you would work virtually from home or another non-Best Buy location The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process. Availability Required to work Monday-Friday 9:30am - 6:30pm CST.
What you’ll do
Coordinate the client journey for New and Existing Clients through new lead sources (retail, trade shows, procured lists, etc.) and inbound/outbound communication vehicles
Process solutions sales and identify potential future opportunities that require dedicated account management according to defined customer journey/transition processes.
Responsible for ensuring all leads are contacted with a high level of urgency to capture immediate needs as well as determine future opportunities.
Utilize Microsoft CRM (Microsoft Dynamics) as a communication vehicle for business lead communication
Effectively communicates and partners with support teams around processes and experiences that are impacting customers.
Accountable for continued development with product knowledge, vertical expertise, certifications and selling skills that will be completed in Learning Network, and in conjunction with a learning plan.
Basic Qualifications
+2 years of sales experience
+2 years of customer service experience
Experience prospecting or cold calling
Excellent communication, time management and organizational skills
Ability to manage leads, follow processes, and maintain accurate CRM documentation
Preferred Qualifications
+2 year experience in CRM Tools & Software
+2 years of Outside sales Business to Business (B2B) selling experience
+2 years experience prospecting new business clients
+2 years of B2B sales experience with technology products, applications and services.
Experience working cross-functionally with multiple teams and stakeholder
What’s in it for you
We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:
Competitive pay
Great employee discount
Financial savings and retirement resources
Support for your physical and mental well-being
Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
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Marketing Manager
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