The Account Manager will nurture and grow relationships with existing customers by providing consultative advice on technology solutions. They are responsible for managing their own sales pipeline, conducting outbound outreach, and meeting monthly, quarterly, and annual sales quotas.
Rightworks offers the only intelligent cloud purpose-built for accounting firms and professionals. Backed by award-winning support, our fully managed IT and applications ensure customers have secure, reliable, on-demand access to their technology. We provide a curated software ecosystem that simplifies the complexity of running an accounting firm or small business, supported by a community of thought leaders, peer networks, and educational resources. Our success is made possible by leveraging decades of specialized experience in leading accounting firms, SMBs and technology companies. Thousands of Firms and SMBs count on us to run their business every day.
We have a great team, we’re growing fast and have a winning culture based on innovation, teamwork, and mutual respect.
Job Overview We are looking for an experienced Account Manager to join the Rightworks Team. This team is specifically geared toward nurturing and growing relationships within our base of existing customers. Account Managers use a consultative approach, making sure clients understand all things related to Rightworks and advising on how they can receive more value by using additional services alongside their existing subscriptions. Reporting to the Sales Manager, a successful Account Manager sets appointments, fosters relationships, closes deals, and manages their own pipeline. This is a remote position, with hybrid options for candidates near a Rightworks office.
Responsibilities
Establish ongoing relationships with a customer base coming from multiple channels, and lead high-level consultative calls outlining the many ways a firm can leverage its relationship with Rightworks
Engage our customer audience and introduce Rightworks as the one-stop technology solution, with offerings ranging from QuickBooks hosting to fully outsourced IT
Manage regular forecasting and pipeline reporting
Manage assigned accounts, field customer inquiries, and route items as needed
Conduct heavy outbound calling and emailing to set up regular appointments
Meet or exceed all quota targets - monthly, quarterly, and annually
Collaborate closely with Product & Marketing, as well as channel teams
Suggest and implement improvements to the sales process
Maintain a current, working knowledge of the accounting industry - trends, competitors, and software
Travel as needed for association and industry events and customer visits
Requirements
3-5 years of SaaS sales experience
Preferred: 3-5 years of experience selling technology to accounting firms
Preferred: experience with prospecting and sales productivity tools (Groove, Clari, Salesforce)
Experience building pipeline through outbound prospecting
Demonstrated track record of meeting or exceeding sales quota
Excellent interpersonal and team collaboration skills
Excellent presentation skills
Strong analytical and organizational skills
Numerical aptitude and a problem-solving mindset
Bachelor's degree preferred, or equivalent practical experience
Eligibility Requirements
This role is open to US Citizens or permanent residents authorized to work in the United States. Rightworks LLC is unable to offer visa sponsorship.
Due to specific state regulations, we are unable to accept applications from residents of California, Hawaii, or Alaska.
Relocation will not be offered for this position.
Compensation
Our Compensation range for this role is $120,000 OTE annually, and is determined based on factors such as relevant experience, skills, and internal equity.
Benefits
To provide best-in-class solutions, we need a best-in-class team. We offer competitive salaries to recruit the best talent. We provide company-paid short and long-term disability insurance, life insurance and a generous 401K match. We offer highly affordable medical, dental, vision coverage, and many other valuable benefits. We offer flexible PTO, and numerous paid holidays, affording you the time to be there for what is important in your life. We encourage giving back to our communities by providing paid volunteer time off. We are proud to be an Equal Opportunity Employer!
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer.
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